Guests and pets
- Pets
- Not allowed
Hotel photographs are currently unavailable.
Citymax Bur Dubai
★★★4.1 Very good on Google MapsAl Mankhool, Dubai
Visitor rating
4.1out of 5Very good4.1/5 · 16,107 reviews on Google
Google visitor rating · View on Google Maps · Google Maps
Given by the hotel’s visitors on Google Maps; it is not the star class.
See the reviewsHighlights
- Pool umbrellas
- Free WiFi
- Parking (limited spaces)
- Breakfast available (surcharge)
- 24-hour front desk
- Check-in
- 14:00
- Check-out
- 12:00
In the hotel’s local time.
Popular amenities
- Number of poolside bars - 1
- Number of outdoor pools - 1
- Billiards or pool table
- مظلات على المسبح
- عدد البارات الموجودة على حمامات السباحة - 1
- عدد حمامات السباحة الخارجية - 1
About this property
Citymax Bur Dubai is a 3-star hotel in Dubai, United Arab Emirates. Its amenities include Pool umbrellas, Free WiFi, Parking (limited spaces), Breakfast available (surcharge). Check-in starts at 14:00 and check-out is until 12:00, in the hotel’s local time.
Headline: In Dubai (Bur Dubai) Rooms: Make yourself at home in one of the 691 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks. Amenities: Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Business amenities: Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite. Location: A stay at Citymax Bur Dubai places you in the heart of Dubai, within a 5-minute drive of Dubai Museum and Textile Souk. This hotel is 1.4 mi (2.3 km) from iFly Dubai and 1.6 mi (2.5 km) from BurJuman Mall. Attractions: Distances are displayed to the nearest 0.1 mile and kilometer. BurJuman Mall - 1.3 km / 0.8 mi Meena Bazaar - 1.9 km / 1.2 mi Zabeel Park - 1.9 km / 1.2 mi Textile Souk - 1.9 km / 1.2 mi Dubai Museum - 2 km / 1.3 mi Grand Mosque - 2 km / 1.3 mi IFly Dubai - 2.1 km / 1.3 mi Hindi Lane - 2.3 km / 1.4 mi Dubai Creek - 2.3 km / 1.4 mi Sheikh Saeed Al Maktoum House - 2.5 km / 1.5 mi The Dubai Heritage Village - 2.6 km / 1.6 mi Al Seef - 2.9 km / 1.8 mi Dubai Frame - 2.9 km / 1.8 mi Dubai Cruise Terminal - 3.1 km / 1.9 mi Spice Souk - 3.1 km / 1.9 mi The nearest airports are: Dubai Intl. Airport (DXB) - 10.8 km / 6.7 mi Sharjah (SHJ-Sharjah Intl.) - 37 km / 23 mi Al Maktoum Intl. Airport (DWC) - 64.5 km / 40.1 mi The preferred airport for Citymax Bur Dubai is Dubai Intl. Airport (DXB).
Amenities and services
Internet
- Free WiFi
- Accès Wi-Fi gratuit
- واي فاي مجانًا
Pools and wellness
- Pool umbrellas
- Number of outdoor pools - 1
- Billiards or pool table
- Fitness facilities
- Centre de fitness
- مظلات على المسبح
- عدد البارات الموجودة على حمامات السباحة - 1
- عدد حمامات السباحة الخارجية - 1
- مراكز اللياقة البدنية
- Number of outdoor pools -
Food and drink
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Breakfast available (surcharge)
- Number of restaurants - 2
- Number of coffee shops/cafes - 1
- Snack bar/deli
- Nombre de bars/salons : 1
- Nombre de bars en bord de piscine : 1
- Nombre de restaurants : 2
- Nombre de cafés : 1
- Snack bar et/ou épicerie fine
- بار/محل وجبات خفية
- يتوفر إفطار (بتكلفة إضافية)
- عدد المطاعم - 2
- Number of restaurants -
- Number of coffee shops/cafes -
- Number of poolside bars -
- Number of bars/lounges -
Parking and transport
- Parking (limited spaces)
- Parking (emplacements limités)
- موقف سيارات (عدد الأماكن محدود)
Hotel services
- Dry cleaning/laundry service
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Laundry facilities
- Elevator
- Concierge services
- Services de concierge
- خدمة الغسيل/التنظيف الجاف
- تخزين الأمتعة
- مكتب استقبال يعمل على مدى 24 ساعة
- صندوق أمانات في مكتب الاستقبال
- مرافق لغسيل الملابس
- مصعد
- ATM/banking
Rooms and comfort
- Designated smoking areas
Accessibility
- Wheelchair accessible
- Wheelchair accessible – no
- Accessible aux personnes en fauteuil roulant
- Accessible aux personnes en fauteuil roulant - N/A
- بتجهيزات لذوي الاحتياجات الخاصة
- بتجهيزات لذوي الاحتياجات الخاصة – لا
More amenities and services
- Multilingual staff
- Gift shops or newsstand
- Free newspapers in lobby
- Tours/ticket assistance
- Service de nettoyage à sec/blanchisserie
- Boutiques de souvenirs ou kiosque à journaux
- Parasols à la piscine
- Espaces fumeurs prévus
- Nombre de piscines extérieures : 1
- Journaux gratuits dans le hall
- Assistance pour visites/billets
- Consigne à bagages
- Table de billard
- Personnel polyglotte
- Réception ouverte 24 h/24
- Petit-déjeuner disponible (en supplément)
- Coffre-fort/consigne à la réception
- Laverie
- Ascenseur
- متاجر هدايا أو منصات لبيع الجرائد
- عدد البارات/الاستراحات - 1
- أماكن مخصصة للتدخين
- جرائد مجانية بالردهة
- مساعدة في حجز التذاكر أو الجولات
- طاولة بلياردو
- طاقم عمل يتحدث عدة لغات
- عدد المقاهي/الكافتيريات - 1
- خدمات الاستعلامات والإرشاد
- Vending machine
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Accessibility and parking
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking
- Wheelchair-accessible restroom: not verified
- Wheelchair-accessible seating: not verified
According to Google Maps; anything it does not state is not verified. Google Maps
Rooms
Choose your dates
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
What guests say on Google
From Google reviews
About this hotel, from Google
Casual modern hotel offering simple rooms with free Wi-Fi, plus 2 restaurants & a rooftop pool.
⭐⭐⭐⭐⭐ I had an amazing stay at Citymax Hotel Bur Dubai. Apart from its perfect location, the service was truly exceptional. From the security team to the reception staff and housekeeping team, everyone was welcoming, professional, and attentive. The breakfast experience was wonderful as well. The waiter was always smiling, attentive, and incredibly quick to assist guests. There was also one beautiful waitress whose warmth and friendliness made the dining experience even more pleasant. The only issue I encountered was with one Filipino receptionist who almost caused a problem with my delivery by informing me that it was not there, even though it had already been confirmed as received. Fortunately, another receptionist stepped in, checked properly, and was able to locate it without any issues. Overall, this was a fantastic experience, and that minor incident did not take away from the excellent hospitality I received throughout my stay. Citymax Hotel Bur Dubai is truly an amazing place to be, and I would definitely recommend it to others.
Hi, this is Saurabh Mishra a hotelier working as a guest service Agent. I book this hotel because i have stayed in City max Ras Al Khaimah and i expected similar facilities and hospitality. Being a hotelier i understand how things work behind. First thing that i would like to highlight is i send an email to the reservation team requesting room on higher floor, and i always know its subject to availability but email acknowledgement was not recieved. Secondly i appreciate the receptionist i think her name is Nila for giving early checkin around 12. Secondly when we entered the room the disappointment started one by one stains on curtains which could make you feel vomit. And stain on the couch was add on to it. Next coming to amenities i still couldn’t believe even slippers were chargeable and cutlery also were chargeable. Like basic amenities shaving kit or dental kit everything was chargeable, for water i can understand . Slippers dental kit and cuttlery and plates why this things were chargeable i really dont understand that. But anyways even if i can consider that hotel policy and all. Still we were stuck with phone in hand while trying to call to reception or room service like we were continuously calling but there were no response for very long time, and most disturbing part after getting connected and asking the queries the receptionist and room service they were cutting the phone on our face in the middle of the conversation and it happened thrice like my girlfriend she kept facing this issue getting the phone cut on the face and i dont think any hotel policy or standard says to cut the phone on the face my girlfriend she was so disappointed because even she is a hotelier and she is working is front desk itself. We both were just staring each other face like is this really a hotel or hospitality. And trust me coming from hospitality background i feel really bad writing this review, but i believe these things needed to be reach to the management.
Nandu at the reception was exceptionally supportive and professional. Despite the busy front desk, he handled every guest patiently, remained approachable, and went above and beyond to assist whenever possible. I also met Mr. Anu during checkout. He was warm, welcoming, and genuinely ensured that every guest leaves with a positive impression and a reason to return. The room was clean, comfortable, and well maintained. Overall, it was a pleasant stay with excellent hospitality.
I have been at this appartment for offical purpose for almost 20 day, and the best thing about this stay is location, specially of you are Indian and the complimentary breakfast. Yes if the Indian cushion in breakfast should have more inclusion. Overall the rooms and facilities are well maintained and the staff are very helpfull and curtious.
My stay at Citymax Hotel was an amazing experience. Housekeeping was very professional, cleaning my room twice a week and keeping everything perfect. Special thanks to Sudip such a kind and amazing person who made the service even better. Truly appreciated. 🌟
In Google’s order, unfiltered by us.
Reviews aren’t verified by Google, but Google checks for and removes fake content when it’s identified. Google’s content policy
Policies
Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation • This property accepts credit cards; cash is not accepted • Noise-free guestrooms cannot be guaranteed • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.
- States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city: AED 10.00 per accommodation, per night We have included all charges provided to us by the property.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Important Information
Please note that all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries upon check-in. Kindly note that credit card used to make booking will be required upon check in for verification, in the absence of this credit card hotel will ask for full payment at the time of check-in. Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Know before you go
• Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Parking height restrictions apply.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
Report wrong information
FAQs about the hotel
What are the check-in and check-out times at Citymax Bur Dubai?
Check-in starts at 14:00 and check-out is until 12:00, in the hotel’s local time.
Is there Wi-Fi at Citymax Bur Dubai?
Yes, the hotel lists Free WiFi among its amenities.
Is there parking at Citymax Bur Dubai?
Yes, the hotel lists Parking (limited spaces) among its amenities.
Does Citymax Bur Dubai serve breakfast?
Yes, the hotel lists Breakfast available (surcharge) among its amenities. Whether breakfast is included in your price is shown with each room once you choose your dates.
Are pets allowed at Citymax Bur Dubai?
No, the hotel does not allow pets.
Other hotels to explore
Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors
