Guests and pets
- Pets
- Not allowed
Hotel photographs are currently unavailable.
Mercure Nairobi Upper Hill
★★★★4.6 Excellent on Google MapsNairobi
Visitor rating
4.6out of 5Excellent4.6/5 · 526 reviews on Google
Google visitor rating · View on Google Maps · Google Maps
Given by the hotel’s visitors on Google Maps; it is not the star class.
Highlights
- Swimming pool
- Free WiFi
- Free self parking
- Breakfast available (surcharge)
- 24-hour front desk
- Check-in
- 14:00
- Check-out
- 11:00
In the hotel’s local time.
Popular amenities
- Wired internet access - surcharge
- Number of accessible parking spaces
- Wheelchair accessible parking
- Vegetarian breakfast available
- Number of restaurants -
- No accessible shuttlethe hotel’s own service; not arranged by us
About this property
Mercure Nairobi Upper Hill is a 4-star hotel in Nairobi, Kenya. Its amenities include Swimming pool, Free WiFi, Free self parking, Breakfast available (surcharge). Check-in starts at 14:00 and check-out is until 11:00, in the hotel’s local time.
Welcome to Mercure Nairobi Upper Hill - a contemporary hotel located in Nairobi's financial district, just 15 minutes from Jomo Kenyatta International Airport and close to the Central Business District. Surrounded by banks, embassies, and multinational companies, the hotel also features WOJO, our vibrant co-working space offering shared desks and private offices for today's modern professionals.
Amenities and services
Internet
- Wired internet access - surcharge
- Free WiFi
Pools and wellness
- Swimming pool
- Golfing nearby
Food and drink
- Number of restaurants -
- Number of coffee shops/cafes -
- Snack bar/deli
- Breakfast available (surcharge)
- Vegetarian breakfast available
- Number of bars/lounges -
Families and children
- Babysitting or childcare (surcharge)
Parking and transport
- No accessible shuttlethe hotel’s own service; not arranged by us
- Free self parking
- Number of accessible parking spaces
- Accessible airport shuttlethe hotel’s own service; not arranged by us
- Airport transportation (surcharge)the hotel’s own service; not arranged by us
- Wheelchair accessible parking
Hotel services
- Elevator
- Safe-deposit box at front desk
- Elevator door width (inches) -
- Housekeeping on request
- Luggage storage
- Elevator door width (centimeters) -
- Laundry facilities
- Dry cleaning/laundry service
- Concierge services
- 24-hour front desk
Business and events
- Conference space
- Banquet hall
- Meeting rooms
- Conference space size (meters) -
- Conference space size (feet) -
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair accessible
- Wheelchair-accessible registration desk
More amenities and services
- No single-use plastic water bottles
- Locally-sourced food on site (80% or more)
- Recycling
- Locally-owned & organized tours & activities
- Vegetarian menu options available
- No single-use plastic soda bottles
- Hair salon
- No single-use plastic straws
- Smoke-free property
- At least 80% of all lighting comes from LEDs
- Guest education on local ecosystems and culture
- Eco-friendly cleaning products provided
- LED light bulbs
- Coworking spaces
- Tours/ticket assistance
- Showcase for local artists
- Ballroom
- Biodegradable/compostable straws
- Water-efficient showers only
- Eco-friendly toiletries
- Comprehensive recycling policy
- Biodegradable/compostable stirrers
- Organic food
- Bulk dispenser for toiletries
- Porter/bellhop
- Energy-saving switches
- Reusable tableware only
- Vegan menu options available
- Limo or town car service available
- Change of bed sheets (on request)
- Registration desk height (inches) -
- Gift shops or newsstand
- Comprehensive food waste policy
- No single-use plastic stirrers
- Registration desk height (centimeters) -
- Humane animal treatment
- Vegetable garden
- Sustainability/community reinvestment (10% revenue or more)
- Change of towels (on request)
- Reusable cups only
- Tile flooring in public areas
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Accessibility at this hotel is not verified.
Rooms
Choose your dates
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
Policies
Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards; cash is not accepted • Cashless transactions are available • Safety features at this property include a fire extinguisher • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately USD 30 per person • Fee for wired internet in public areas: USD 2.5 per day (rates may vary) • Airport shuttle fee: USD 35 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Special term for children
Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room
Know before you go
• No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.
Children Policy
Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.
Important Meal Plan Information
Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
Report wrong information
FAQs about the hotel
What are the check-in and check-out times at Mercure Nairobi Upper Hill?
Check-in starts at 14:00 and check-out is until 11:00, in the hotel’s local time.
Is there Wi-Fi at Mercure Nairobi Upper Hill?
Yes, the hotel lists Free WiFi among its amenities.
Is there parking at Mercure Nairobi Upper Hill?
Yes, the hotel lists Free self parking among its amenities.
Does Mercure Nairobi Upper Hill serve breakfast?
Yes, the hotel lists Breakfast available (surcharge) among its amenities. Whether breakfast is included in your price is shown with each room once you choose your dates.
Are pets allowed at Mercure Nairobi Upper Hill?
No, the hotel does not allow pets.
Other hotels to explore
Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors
