Mercure Nairobi Upper Hill

رسائل الفندق

• تذكر رسومًا أو مبلغ تأمين

  CheckIn instructions

  • Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards; cash is not accepted • Cashless transactions are available • Safety features at this property include a fire extinguisher • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

• تذكر رسومًا أو مبلغ تأمين

  Optional fees

  • Fee for buffet breakfast: approximately USD 30 per person • Fee for wired internet in public areas: USD 2.5 per day (rates may vary) • Airport shuttle fee: USD 35 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• تذكر رسومًا أو مبلغ تأمين

  Special term for children

  Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room

• Know before you go

  • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.

• Children Policy

  Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.

• Important Meal Plan Information

  Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.

• Important Information

  Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

وردت هذه الرسائل بالإنجليزية ونعرضها كما وردت.

تظهر الرسائل التي تذكر رسومًا لتواريخ إقامتك مرة أخرى قبل الدفع، ويعيد مستند الحجز ذكرها.