بارك رويال كوليكشن كوالالمبور Parkroyal Collection Kuala Lumpur

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1. 

   Simone Reutens

   ★★★★★قبل 4 أشهر

   An oasis in the heart of KL. Very near shopping centres and food outlets. We found the service exemplary, the room spacious and the bed was extremely comfortable, thanks to the pillow menu. It was very easy to ask for whatever we needed through the app provided. The emphasis on greenery and sustainability is commendable and the pool is beautiful with private cabana-like structures. There is some building construction next door, so it can be a bit noisy at times, though. When we accessed the lounge, we were fascinated to find that there is no set cocktail menu. All we had to do was say what base and flavours we liked and- voila! We had custom made cocktails! All in all, our stay was great!

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2. 

   becky sy-silva

   ★★★☆☆قبل 4 أشهر

   The hotel's location is excellent and ideal for travelers looking to explore the heart of Bukit Bintang. It's within easy walking distance of Lot 10, Fahrenheit 88, and Pavilion Kuala Lumpur, making it a great base for shopping and dining. However, I would recommend this hotel primarily for couples, solo travelers, or families with older children. We booked a Club Room specifically to enjoy the Club Lounge privileges, but because our son is only six years old, we were informed that children are not permitted in the lounge during breakfast and evening cocktail hours, even with adult supervision. This came as a surprise, especially since we've stayed at other hotels, such as Traders Hotel, where children are welcome in the lounge as long as they are accompanied by an adult. Instead, we were directed to have our meals at the pool area. Unfortunately, seating there was extremely limited, with most tables already occupied by guests using the pool. As a result, our family ended up having breakfast at the bar counter, which was far from the premium experience we had expected when booking a Club Room. While I understand and respect the hotel's lounge policy, I believe more family-friendly alternatives could be provided for Club guests traveling with young children. It would also be helpful if this restriction were communicated more clearly during the booking process so families can make a more informed decision. Overall, it's a good hotel with a fantastic location. However, if you're traveling with young children and plan to book a Club Room for the lounge benefits, you may not be able to fully enjoy the experience as intended.

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3. 

   Afshan Alibux

   ★★★★★قبل 4 أشهر

   We had a very comfortable stay at PARKROYAL COLLECTION Kuala Lumpur. The location is extremely convenient, with the main shopping areas along Bukit Bintang and Bintang Walk all within easy walking distance. The rooms were clean, comfortable and well maintained, and we also enjoyed the breakfast selection. One of the highlights of our stay was visiting the club lounge each day for drinks and snacks, which made the experience even more relaxing. The staff were helpful, polite and accommodating throughout our stay. We would definitely recommend this hotel to anyone looking for comfort, convenience and a central location in Kuala Lumpur. Thank you, PARKROYAL COLLECTION Kuala Lumpur, for a lovely stay.

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4. 

   Tim Barber

   ★★★★★قبل 4 أشهر

   Great location in heart of bukit bintang right next to monorail and a short walk to mrt station. Close to everything you need, malls, restaurants, food street all within an easy walk. Room was large, modern and well cleaned. Filtered drinking water is a great benefit. Breakfast options were vast, perhaps the widest variety of foods I ever seen in a hotel and great quality. Gym spaces are modern with decent technogym equipment. All staff we interacted with were friendly and professional, from security guard to lobby staff. However a very special mention to pool barman Fik who went out of his way to ensure we were well looked after with drinks and food whenever we were there relaxing after a long day of sightseeing. His friendly manner and true passion for his job really stood out and made our stay in KL even more memorable. Only negative was substantial building work being conpleted across the road which wasn't audible from the rooms, but was very loud in the pool area - however this is not the hotels fault.

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5. 

   JJ Hong

   ★★★★☆قبل 5 أشهر

   Generally it was an okay stay. The location, while great, it does take a bit of navigation to get to the carpark and as someone else pointed out, the entrance to the carpark is narrow and is positioned at a 90 degree angle to the road. Turning in would require some advance knowledge of the location else could be easily missed. The check-in experience was attentive but it did take a while. The staff could do with better equipment like a second monitor - does seem like they had to toggle different windows to get things done. Also the set up is very open, resulting ambiguity as to who was in the line or not. This also set up for any other guest to interrupt the staff doing the check in (which then compromises mine). I appreciate the check in staff for their attentiveness, having offered an upgrade as GHA member albeit on separate floors which I declined as I preferred to have connecting rooms. While we did get side by side rooms, I wasn't aware it wasn't connected. We were travelling with kids so that was preferred. The other drawback was that the room didn't come with windows (sort of). Technically they did, but the windows were in the bathroom and with the bathroom entrance curtains mostly drawn, whether there was a window became moot. Something I didn't think too much about since it is a brand name hotel. The filtered water tap was well thought out. Overall, the stay was comfortable, with pleasant vibes but probably fell slightly short of a 5 star.

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