Guests and pets
- Minimum check-in age
- 18 years
- Pets
- Allowed
★★★Krakow
In the hotel’s local time.
Turnau City Aparthotel is a 3-star hotel in Krakow, Poland. Its amenities include Complimentary Wifi Access, Car Parking - Onsite Paid. Check-in starts at 15:00 and check-out is until 11:00, in the hotel’s local time.
Turnau City Aparthotel offers 74 individually decorated apartments with kitchenettes (refrigerator, stovetop), private bathrooms (shower or bath), 32-inch flat-screen TVs with digital programming, complimentary Wi-Fi, coffee/tea makers, and complimentary bottled water. Located near Krakow's Main Railway Station and Galeria Krakowska shopping center, it provides easy access to the Main Market Square (14-minute walk), Royal Road (5-minute walk), and other city attractions. Amenities include a garden, a hair salon, on-site shopping, a common area TV, tour/ticket assistance, room service, pets allowed on request (extra charge), and a grocery/convenience store. Continental breakfast is available daily (8 AM-10 AM, fee applies; children under 2 eat free). Parking is available onsite (fee applies) and underground. A 24-hour airport shuttle is available for a surcharge. The aparthotel also features express check-in/check-out and multilingual staff. The airport (KRK) is 15.9 km away. Nearby points of interest include Wieliczka Salt Mine (14.9 km) and Oskar Schindler Factory (3.9 km). NOTE: Before Your Arrival, To make your stay as comfortable as possible, our property offers self check-in. We kindly ask you to get in touch with our reception at least 24 hours prior to arrival, so we can share all necessary check-in details with you. Contact details: Phone: +48 606 100 717 E-mail: info@turnau.eu We appreciate your cooperation and look forward to hosting you.
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
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CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards, debit cards, mobile payments, and cash • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip • Host has indicated there is a smoke detector on the property • Safety features at this property include a fire extinguisher and a first aid kit • This property is professionally cleaned This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Optional fees
• Fee for to-go breakfast: approximately PLN 40 for adults and PLN 40 for children • Airport shuttle fee: PLN 90 per vehicle (one-way) • Covered self parking fee: PLN 60 per day • Early check-in fee: PLN 100 (subject to availability) • Late check-out fee: PLN 100 (subject to availability) • Rollaway bed fee: PLN 60.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Important Information
Check-in at this property is self-administered using the access codes you will receive on arrival day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Know before you go
• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Parking height restrictions apply. • The property is professionally cleaned.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
Check-in starts at 15:00 and check-out is until 11:00, in the hotel’s local time.
Yes, the hotel lists Complimentary Wifi Access among its amenities.
Yes, the hotel lists Car Parking - Onsite Paid among its amenities.
Yes, the hotel allows pets.
Guests must be at least 18 to check in.
Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors
Nearest airport: Kraków John Paul II International Airport, about 11.4 kmThe distance is approximate, in a straight line from the hotel’s map position, not a driving distance.
Turnau City Aparthotel is located in Krakow. Nearby places include Galeria Krakowska (about 330 m), St. Mary's Basilica (about 1 km) and Saint Barbara's Church (about 1 km). The nearest airport is Kraków John Paul II International Airport, about 11.4 km away.
Distances are straight lines between the two hotels’ map positions.