The Marco Polo is a 4-star hotel in Mackay, Australia. Its amenities include Swimming pool, Free self parking. Check-in starts at 14:00 and check-out is until 10:00, in the hotel’s local time.
Headline: In Mackay (West Mackay)
Rooms: Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Amenities: Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna.
Business amenities: Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Location: Located in Mackay (West Mackay), The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay.
Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.
Jubilee Park - 1.6 km / 1 mi
Caneland Central - 1.7 km / 1.1 mi
Mackay Enertainment and Convention Centre - 1.8 km / 1.1 mi
Mackay Regional Botanic Gardens - 1.9 km / 1.2 mi
Artspace Mackay - 2 km / 1.3 mi
Mackay Base Hospital - 2 km / 1.3 mi
Pioneer Valley - 2.2 km / 1.4 mi
Bluewater Lagoon - 2.4 km / 1.5 mi
Harrup Park - 2.4 km / 1.5 mi
BB Print Stadium - 2.8 km / 1.7 mi
Queens Park Orchid House - 3.2 km / 2 mi
Town Beach - 3.7 km / 2.3 mi
Mackay Leisure Centre - 3.9 km / 2.4 mi
Far Beach - 4.4 km / 2.8 mi
Mount Pleasant Shopping Centre - 4.8 km / 3 mi
The nearest major airport is Mackay, QLD (MKY) - 5.2 km / 3.2 mi
Amenities and services
Pools and wellness
Swimming pool
Number of spa tubs - 1
Number of outdoor pools - 1
Sauna
Steam room
حمام سباحة
عدد أحواض السبا - 1
عدد حمامات السباحة الخارجية - 1
ساونا
مقاعد تشمس على حمام السباحة
Hammam
Number of outdoor pools -
Food and drink
Pool sun loungers
Parking and transport
Covered parking
Wheelchair accessible parking
No accessible shuttlethe hotel’s own service; not arranged by us
Number of accessible parking spaces - 1
Free self parking
موقف سيارات مغطى
موقف سيارات بتسهيلات لدخول الكراسي المتحركة
لا تتوفر خدمة نقل مكوكية لذوي الاحتياجات الخاصةthe hotel’s own service; not arranged by us
عدد مساحات صف السيارات لذوي الاحتياجات الخاصة - 1
صف السيارات بمعرفة النزيل مجانًا
ممر تنقل بتسهيلات لدخول الكراسي المتحركة
Parking couvert
Parking accessible aux personnes en fauteuil roulant
Nombre de places de parking accessibles aux fauteuils roulants - 1
Parking sans voiturier gratuit
Number of accessible parking spaces
Hotel services
Dry cleaning/laundry service
Luggage storage
Front desk (limited hours)
Safe-deposit box at front desk
Laundry facilities
Concierge services
خدمة الغسيل/التنظيف الجاف
تخزين الأمتعة
مكتب استقبال (يعمل في ساعات محدودة)
صندوق أمانات في مكتب الاستقبال
مرافق لغسيل الملابس
Services de concierge
Rooms and comfort
منشأة لا تسمح بالتدخين
Accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Upper floors accessible by stairs only
Wheelchair accessible path of travel
تسهيلات لدخول الكراسي المتحركة (قد يكون هناك بعض الحدود)
حمام عمومي يسهل الوصول إليه بالكراسي المتحركة
Accessible aux personnes en fauteuil roulant (des restrictions peuvent s’appliquer)
Toilettes publiques accessibles aux personnes en fauteuil roulant
Étages supérieurs accessibles uniquement par des escaliers
Navette non accessible aux fauteuils roulants
More amenities and services
Well-lit path to entrance
Tours/ticket assistance
Express check-out
Handrails in stairways
Multilingual staff
Smoke-free property
مسار جيد الإضاءة إلى المدخل
إمكانية الوصول للطوابق العليا بالسلالم فقط
مساعدة في حجز التذاكر أو الجولات
تسجل مغادرة سريع
درابزين على السلالم
طاقم عمل يتحدث عدة لغات
غرفة بخار
خدمات الاستعلامات والإرشاد
Service de nettoyage à sec/blanchisserie
Piscine
Nombre de bains à remous : 1
Chemin d’accès à l’entrée bien éclairé
Nombre de piscines extérieures : 1
Assistance pour visites/billets
Consigne à bagages
Service de départ express
Rampes dans les escaliers
Personnel polyglotte
Réception (horaires limités)
Hébergement non-fumeurs
Coffre-fort/consigne à la réception
Laverie
Transats de piscine
Rampe d’accès pour personnes en fauteuil roulant
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
Policies
Messages from the property
States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
States a fee or a deposit
Optional fees
• Crib (infant bed) fee: AUD 15.0 per stay
• Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
States a fee or a deposit
Important Information
Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Know before you go
• Pool access available from 8:00 AM to 9:00 PM.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
Report wrong information
FAQs about the hotel
What are the check-in and check-out times at The Marco Polo?
Check-in starts at 14:00 and check-out is until 10:00, in the hotel’s local time.
Is there parking at The Marco Polo?
Yes, the hotel lists Free self parking among its amenities.
The Marco Polo is located in Mackay. Nearby places include War Monuments (about 1.3 km), Canelands Central (about 1.5 km) and Centrepoint Shopping Centre (about 1.8 km). The nearest airport is Mackay Airport, about 2.7 km away.
