Messages from the property
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CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards and cash • This property uses solar energy, plus a grey water recycling system • Safety features at this property include window guards • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property • This property does not permit guests with tattoos to use the public bathing areas and other public facilities. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
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Mandatory fees
You'll be asked to pay the following charges at the property: • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property.
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Optional fees
• Fee for buffet breakfast: approximately JPY 3650 for adults and JPY 1850 for children • Self parking fee: JPY 3300 per night (in/out privileges) • Rollaway bed fee: JPY 10000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Special term for children
Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room
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Important Information
Additional fees apply for meals for children sleeping in existing beds who are 4-12 years when booking with meal-inclusive rate. Please note that the use of the fitness center and/or associated facilities may be chargeable. Usage of gym and pool facilities are complimentary for guests staying in the Swiss Advantage Room, Swiss Select Room and Executive Room or Suite. Guests staying in the Executive Room or Suite also have complimentary access to the hot tub, sauna and public baths. Children between 6 – 16 years have access to the swimming pool and spa area only between 9:00 – 18:00 (*children are requested to vacate the fitness facilities premises by 18:00). Children between 6 – 16 years must be accompanied by an adult within the facility. Children below 6 years are not permitted to use the facilities due to safety reasons. Guests under the influence of alcohol may not be permitted to use the property’s pools or other facilities. From Nankai Railway’s Namba Station, guests can take the direct escalators from the 3rd floor ticketing gate. From Namba Station (Subway/JR/Hanshin/Kintetsu Line), the closest exit is Exit 4 and 5. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Know before you go
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Children Policy
Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.
Important Meal Plan Information
Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
