Sofitel Singapore Sentosa

Messages from the property

• States a fee or a deposit

  CheckIn instructions

  • Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards; cash is not accepted • Cashless transactions are available • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. Guests must contact the property at least 7-days in advance of arrival to book golf tee times.

• States a fee or a deposit

  Optional fees

  • Fee for buffet breakfast: approximately SGD 46 for adults and SGD 23 for children • Pet fee: SGD 120 per pet, per night • Rollaway bed fee: SGD 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• States a fee or a deposit

  Special term for children

  Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room

• States a fee or a deposit

  Important Information

  Please note that guests with pre-paid, non-cancelable bookings must present the same credit card used to make your booking when checking in at the hotel. Please note that the full amount of the reservation will be charged to the credit card upon booking confirmation. Credit cards with declined payments may result in cancelation of the booking at the Resort. If you are making payment using another cardholder's credit card, kindly provide the following to the Resort at least 7 days prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that Resort may contact the cardholder for verification purposes. Please note that this is a strictly nonsmoking Resort. Designated outdoor smoking areas can be found along the walkways near the main entrance of the Resort. Please note that guests should indicate under Special Requests during booking they require an airport transfer (charges apply). Guests can also contact the Resort directly (contact details can be found on the booking confirmation) at least 48 hours before arrival. For bookings that include the Spa Package, please note that the 60-minute massage treatment is only applicable for either So Relaxing Massage or The Sentosa Massage, and is not refundable or exchangeable for other spa treatments. The massage treatment is valid for use during stay period and cannot be amended to other dates if not utilized. You can contact the Resort using the details provided in your booking confirmation.

• Know before you go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • A car is recommended for transportation to and from this property. • Cashless payment methods are available for all transactions.

• Children Policy

  Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.

• Important Meal Plan Information

  Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.

Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.