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Sheraton® Grand Hangzhou Wetland Park

Hangzhou

Location

1 Westbrook Resort, Zijinggang Road,

Highlights

  • Number of indoor pools - 1
  • Free WiFi
  • Free self parking
  • Breakfast: the hotel lists both a free and a paid option
  • 24-hour front desk

Popular amenities

  • Indoor pool
  • Children's pool
  • Swimming pool
  • indoor pool (all year)
  • wifi
  • internet services
See all amenities (161)

About this property

Sheraton® Grand Hangzhou Wetland Park is a hotel in Hangzhou, China. Its amenities include Number of indoor pools - 1, Free WiFi, Free self parking, Breakfast: the hotel lists both a free and a paid option.

Hotel Overview: Nestled amidst the lush greenery of Xixi National Wetland Park, Sheraton Grand Hangzhou Wetland Park Resort is an epitome of luxury combined with sustainability. Its eco-friendly practices and award-winning architecture seamlessly blend modern elegance with environmental responsibility, setting it apart in the hospitality industry. Accommodations: Sheraton Grand Hangzhou Wetland Park Resort caters to a variety of travelers with its richly appointed rooms and suites. Guests can enjoy a comfortable stay in one of the 380 elegantly appointed guestrooms. The resort offers a variety of rooms including Deluxe Rooms, Executive Suites, and Presidential Suites. Each room features plush bedding, marble bathrooms equipped with deep soaking tubs, and exclusive designer toiletries. Guests can enjoy state-of-the-art in-room technology including Wi-Fi, flat-screen TVs, and iPod docking stations. Premium rooms offer breathtaking views of the garden or pool from private balconies. Amenities: Sheraton Grand Hangzhou offers a comprehensive array of luxurious amenities including concierge services, valet parking, private cabana rentals by the poolside. Business travelers will appreciate the fully-equipped business center and VIP services such as limousine rentals. The hotel’s commitment to high standards is also evident in its butler service available to guests staying in select suites. Dining Options: The hotel boasts three exquisite dining venues: Feast offering global cuisine; Yue specializing in fine Chinese dining; Shine Bar for artisan cocktails. All restaurants feature gourmet dishes crafted by Michelin-starred chefs with options for exclusive wine pairings and tasting menus. Room service is also available around the clock. Nearby Location & Transportation: The resort is conveniently located just 35 kilometers from Hangzhou International Airport and 15 kilometers from the nearest train station making it easily accessible for both international and local guests. Nearby Attractions: National Wetland Museum (0.5 km): A gateway to understanding local ecology. West Lake (7 km): Iconic freshwater lake known for its scenic beauty. Wellness And Activities: Embrace wellness at Shine Spa which provides a serene retreat offering signature treatments and hydrotherapy sessions alongside yoga classes conducted in tranquil settings. The fitness center includes modern equipment while the outdoor pool area invites relaxation or energetic swims. Policies & Check-In Instructions: Check-in starts at 3 PM using government-issued photo identification. The hotel accommodates special requests based on availability during check-in which may incur additional charges. Pets are allowed under certain conditions. Guests are advised to respect property policies during their stay. Summary: Sheraton Grand Hangzhou Wetland Park Resort merges opulence with ecological sensitivity making it perfect for luxury seekers and eco-conscious travelers alike. Strategically positioned near cultural landmarks like West Lake and national transportation hubs it caters excellently to both business travelers looking for convenience Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities and services

Internet

  • Free WiFi
  • wifi
  • internet services

Pools and wellness

  • spa & wellness centre
  • fitness classes
  • Fitness classes on site
  • Spa/wellness packages
  • Spa Facilities
  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Indoor pool
  • Spa services on site
  • Swimming pool
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Massage
  • Hot tub/jacuzzi
  • Spa and wellness centre
  • Fitness centre
  • Hot tub
  • indoor pool (all year)
  • Wheelchair-accessible spa
  • fitness/spa locker rooms
  • Fitness

Food and drink

  • Breakfast: the hotel lists both a free and a paid option
  • physical distancing in dining areas
  • mobile app for room service
  • Spa lounge/relaxation area
  • Room service
  • Restaurant
  • vending machine (snacks)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant

Families and children

  • kids' meals
  • Children's club (surcharge)
  • Children's pool
  • Family rooms
  • Kid meals
  • Kid-friendly buffet
  • kids' club

Parking and transport

  • No accessible shuttlethe hotel’s own service; not arranged by us
  • Accessible airport shuttlethe hotel’s own service; not arranged by us
  • Number of accessible parking spaces - 4
  • parking on site
  • Airport transportation - pickup (surcharge)the hotel’s own service; not arranged by us
  • Parking (limited spaces)
  • Free self parking
  • Private parking
  • Parking
  • Uncovered parking
  • Covered parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible parking

Hotel services

  • Housekeeping on request
  • Elevator door width (inches) - 51
  • Elevator door width (centimeters) - 130
  • linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • 24-hour health club
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Currency exchange
  • Ironing service
  • Daily housekeeping
  • Lift
  • concierge service
  • ATM/cash machine on site
  • dry cleaning
  • Laundry
  • Elevator

Rooms and comfort

  • Terrace
  • Non-smoking rooms
  • Non-smoking throughout
  • Air conditioning

Business and events

  • Number of meeting rooms - 10
  • Banquet hall
  • Business center
  • Meeting rooms
  • Conference center
  • Business centre
  • Wheelchair-accessible meeting spaces/business center
  • meeting/banquet facilities

Accessibility

  • Front entrance ramp
  • Wheelchair accessible
  • Facilities for disabled guests
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More amenities and services

  • Boat on site
  • Boat and paddles on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Comprehensive recycling policy
  • Recycling
  • Eco-friendly toiletries
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Renewable energy source - solar
  • LED light bulbs
  • Energy-saving switches
  • staff follow all safety protocols as directed by local authorities
  • hand sanitizer in guest accommodation and key areas
  • guest accommodation is disinfected between stays
  • first aid kit available
  • all plates, cutlery, glasses and other tableware have been sanitized
  • physical distancing rules followed
  • guests have the option to cancel any cleaning services for their accommodation during their stay
  • delivered food is securely covered
  • Bicycle rentals on site
  • Bicycle on site
  • invoice provided
  • Mountain climbing nearby
  • Bicycle rentals nearby
  • Biodegradable/compostable stirrers
  • Comprehensive food waste policy
  • No single-use plastic stirrers
  • Water-efficient showers only
  • Personal trainer
  • Badminton equipment
  • Fruits
  • Bike tours
  • Walking tours
  • Live music/performance
  • Security alarm
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Vending machine
  • Wine/champagne
  • Electric car charging station
  • Garden
  • Express check-out
  • Porter/bellhop
  • Limo or Town Car service available
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Cycling
  • Hiking
  • Fire extinguishers
  • Indoor play area
  • bicycle rental
  • electric vehicle charging station
  • vending machine (drinks)
  • cashless payment available
  • Lifeguard on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Walkway to water
  • Braille or raised signage
  • express check-in/check-out
  • Safety Deposit Box

Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.

Accessibility at this hotel is not verified. Ask us to confirm before booking

Rooms

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Policies

Guests and pets

Pets
Allowed
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FAQs about the hotel

Is there Wi-Fi at Sheraton® Grand Hangzhou Wetland Park?

Yes, the hotel lists Free WiFi among its amenities.

Is there parking at Sheraton® Grand Hangzhou Wetland Park?

Yes, the hotel lists Free self parking among its amenities.

Does Sheraton® Grand Hangzhou Wetland Park serve breakfast?

Yes, the hotel lists Breakfast: the hotel lists both a free and a paid option among its amenities. Whether breakfast is included in your price is shown with each room once you choose your dates.

Are pets allowed at Sheraton® Grand Hangzhou Wetland Park?

Yes, the hotel allows pets.

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Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors

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