Guests and pets
- Pets
- Allowed
Sanctuary Lakes Fauna Retreat
Hervey Bay, Queensland
Highlights
- Outdoor pool
- Free WiFi
- Free self parking
- Family rooms
Popular amenities
- Swimming pool
- Pool sun loungers
- Fence around pool
- Number of outdoor pools - 1
- outdoor pool (all year)
- internet services
About this property
Sanctuary Lakes Fauna Retreat is a hotel in Hervey Bay, Queensland, Australia. Its amenities include Outdoor pool, Free WiFi, Free self parking, Family rooms.
Sanctuary Lakes Fauna Retreat offers self-contained, Melanesian-style villas overlooking a lake and surrounded by 10 acres of tropical nature reserve. It is 300 metres from the beach in Hervey Bay. All the villas of the Sanctuary Lakes Fauna Retreat come with kitchenette facilities, private balcony, air conditioning and TV with DVD player. Free wifi is available to all guests at various locations around the retreat - it may not be available in all villas The resort has a swimming pool and barbecue facilities. All tours can be booked through reception. Close to the Sanctuary Lakes Fauna Retreat you will find the Urangan shopping centre and the fish co-op market. Please note the credit card and photo ID presented upon check in must be in the same name as the guests name on the booking confirmation. Free wifi is limited to 500mb every 24 hours. We are not pet friendly and guests cannot bring pets with them. An extra fee will be charged if guests are found to have brought animals of any kind onto the property (assistance dogs are allowed - guests MUST advise at time of booking an provide evidence so we can notify our committee).This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Amenities and services
Internet
- Free WiFi
- internet services
- wifi
Pools and wellness
- Outdoor pool
- Swimming pool
- Fence around pool
- Number of outdoor pools - 1
- Beach
- outdoor pool (all year)
- Golfing nearby
- Golf lessons available nearby
Food and drink
- Snack bar/deli
- Pool sun loungers
- Snack Bar
- sun loungers or beach chairs
Families and children
- Family rooms
- Playground on site
Parking and transport
- Airport transportation (surcharge)the hotel’s own service; not arranged by us
- Free self parking
- Shuttle servicethe hotel’s own service; not arranged by us
- Parking
- Private parking
- Accessible parking
- shuttle service (additional charge)the hotel’s own service; not arranged by us
- parking on site
Hotel services
- Laundry facilities
- Front desk (limited hours)
- Laundry
- linens, towels and laundry washed in accordance with local authority guidelines
Rooms and comfort
- Terrace
- Non-smoking rooms
- Non-smoking throughout
- Air conditioning
- Heating
- Sun terrace
Accessibility
- Wheelchair accessible – no
More amenities and services
- Barbecue grill(s)
- Garden
- Express check-out
- Library
- Picnic area
- Express check-in
- Smoke-free property
- Tours/ticket assistance
- Grocery/convenience store
- BBQ facilities
- Private check-in/check-out
- Tour desk
- Key access
- CCTV outside property
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Outdoor furniture
- express check-in/check-out
- cashless payment available
- board games/puzzles
- invoice provided
- minimarket on site
- contactless check-in/check-out
- screens or physical barriers placed between staff and guests in appropriate areas
- use of cleaning chemicals that are effective against coronavirus
- staff follow all safety protocols as directed by local authorities
- physical distancing rules followed
- shared stationery such as printed menus, magazines, pens, and paper removed
- guest accommodation is disinfected between stays
- process in place to check health of guests
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Accessibility at this hotel is not verified. Ask us to confirm before booking
Rooms
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Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
Policies
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FAQs about the hotel
Is there Wi-Fi at Sanctuary Lakes Fauna Retreat?
Yes, the hotel lists Free WiFi among its amenities.
Is there parking at Sanctuary Lakes Fauna Retreat?
Yes, the hotel lists Free self parking among its amenities.
Are pets allowed at Sanctuary Lakes Fauna Retreat?
Yes, the hotel allows pets.
