Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards and cash • Cashless transactions are available • This property uses geothermal energy • Safety features at this property include window guards • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Front desk staff will greet guests on arrival.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately NZD 35–35 for adults, and NZD 0–0 for children • Credit card charges are subject to a surcharge of 2.00 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Important Information
* Please note that a 2% surcharge applies for payments made with credit card. *Please note up to 2 children under 12 eat free when dining in Chapmans Restaurant with a paying adult and when ordering from the kids menu or buffet. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. * For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation. * If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Know before you go
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • A car is recommended for transportation to and from this property. • Cashless payment methods are available for all transactions. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
