Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards; cash is not accepted • Safety features at this property include window guards This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property: • Resort fee: MXN 240 per accommodation, per night The resort fee includes: • Fitness center access • Phone calls • Valet parking We have included all charges provided to us by the property.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children • Fee for in-room wireless internet: MXN 240 per night (rates may vary) • Fee for wireless internet in public areas: MXN 240.00 per night (rates may vary) • Uncovered self parking fee: MXN 240 per night • Pet fee: MXN 999 per pet, per night • Service animals are exempt from fees • Crib (infant bed) fee: MXN 420.0 per night • Rollaway bed fee: MXN 420.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Know before you go
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Contactless check-out is available.
- States a fee or a deposit
Important Information
Please note Internet is included in public areas and in Deluxe Ocean View Rooms or higher categories. Please note the property does not accept debit card for payments on bookings. Free Valet Parking available for one car per room. Please note that juniors from 13 to 17 years old have an extra supplement of $ 630MXN in reservations made in European Plan (no meals included). Please note that Children from 6 to 12 years old have an extra supplement of $ 214MXN in reservations made with breakfast Included. Please note that juniors from 13 to 17 years old have an extra supplement of $ 1758MXN in reservations made with breakfast Included. All-inclusive rates include: breakfast, lunch and dinner at participating restaurants during your stay (subject to operational availability). Only certain alcoholic beverages are included from 11:00 a.m. to 11:00 p.m. (alcoholic beverages only for those over 18 years of age, subject to availability). Room service 24 hours a day (delivery charge of $200.00 MXN applies). All-inclusive benefits expire on departure date at 12:00 hrs (noon). Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that only one dog up to 9 kilos is allowed per room and has an extra charge of $ 1500.00 MXN per night (tax included). Request is necessary, please contact the property in advance. Dogs can not be left unattended in the room. Your dog is not allowed in restaurants, bars, pool areas, spa, gym or other area indicated by hotel staff and should always be subject to an email or container. You are responsible for all damages that your dog may cause and must sign a disclaimer of responsibility for dog lodging upon arrival. Transportation between hotels, please inquire for timetables directly at the property. Please note the resort fee includes: - WiFi Internet (Up to four devices per room) - Parking (one vehicle per room) - GYM access - Access to Teens Club and Kids Club - Local, 01 800's and national calls.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
