Phoenix Resort Pyeongchang
★★★★4.1 Very good on Google MapsPyeongchang
Visitor rating
Google visitor rating · View on Google Maps · Google Maps
Given by the hotel’s visitors on Google Maps; it is not the star class.
See the reviewsHighlights
- Complimentary Wifi Access
- Car Parking - Onsite Free
- Buffet Breakfast
- Check-in
- 14:00
- Check-out
- 11:00
In the hotel’s local time.
Popular amenities
- Free Wifi
- Self-Parking - Free
- Restaurant
- Shuttle Servicesthe hotel’s own service; not arranged by us
- Air Conditioning
- Atm Machine
About this property
Phoenix Resort Pyeongchang is a 4-star hotel in Pyeongchang, South Korea. Its amenities include Complimentary Wifi Access, Car Parking - Onsite Free, Buffet Breakfast. Check-in starts at 14:00 and check-out is until 11:00, in the hotel’s local time.
Located in Pyeongchang, Phoenix Resort Pyeongchang offers ski-in/ski-out access and is near Phoenix Park Ski Resort and Phoenix Blue Canyon. Guests can enjoy recreational amenities including a water park (surcharge) and a golf course. The hotel features complimentary wireless internet access, a business center, a 24-hour front desk, luggage storage, and free self-parking. Dining options include 7 restaurants, 2 coffee shops/cafes, and a bar/lounge. Buffet breakfasts are available daily for a fee. Additional amenities include babysitting (surcharge), an arcade/game room, and a ski shuttle (surcharge). Guests can also enjoy karaoke rooms, BBQ facilities, a fitness center, massage services, and a sauna. Ski equipment rentals and ski lessons are available. The hotel offers individually decorated guestrooms with heated floors and flat-screen televisions. Conveniences include phones and refrigerators, and housekeeping is provided on request. Smoking is permitted only in designated areas.
Amenities and services
Internet
- Complimentary Wifi Access
- Free Wifi
Food and drink
- Bar
- Buffet Breakfast
- Restaurant
Families and children
- Babysitting Services
Parking and transport
- Car Parking - Onsite Free
- Self-Parking - Free
- Shuttle Servicesthe hotel’s own service; not arranged by us
Hotel services
- Atm Machine
- Elevators
- Laundry Service
Rooms and comfort
- Air Conditioning
Accessibility
- Wheelchair Access
More amenities and services
- Bbq Facilities
- Billiards
- Cashless Payment Available
- Cctv/Security
- Meal Services
- Safety Deposit Box
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Accessibility and parking
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking
- Wheelchair-accessible restroom: not verified
- Wheelchair-accessible seating: not verified
According to Google Maps; anything it does not state is not verified. Google Maps
Rooms
Choose your dates
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
What guests say on Google
From Google reviews
휘닉스 호텔 평창은 화려한 겉모습보다 내실 있는 편안함이 돋보이는 곳이다 객실에 들어서면 가장 먼저 느껴지는 건 아이들이 마음껏 움직여도 좋을 만큼 넉넉하고 깔끔한 공간감이다 침구류는 몸을 부드럽게 감싸주어 여행의 피로를 녹여내기에 충분하고 창밖으로 펼쳐지는 평창의 자연 풍경은 사색에 잠기기에 더할 나위 없다 아이들이 소파에서 장난을 치거나 침대 위에서 뒹굴며 웃는 모습을 보고 있으면 일상의 고단함이 금세 잊힌다 리조트 내 동선이 효율적이라 아이들과 함께 이동하기에 부담이 없고 전반적인 분위기가 차분해서 가족이 온전히 서로에게 집중하며 쉬어가기 좋다 세월의 흔적이 느껴지는 부분조차 익숙한 편안함으로 다가오는 곳이라 하룻밤 머무는 내내 마음이 참 평온했다 정갈한 공간에서 소중한 사람들과 따뜻한 온기를 나누고 싶은 이들에게 권하고 싶은 숙소다 즐거웠던 기억을 뒤로하고 다음을 기약하며 돌아선다
I really liked the swimming pool. I think our room's could have been better, but it was a good experience. It was worth driving 3hours to here. I also really liked the buffet.
정말 수십년 살면서 가본 호텔 중 가장 더럽고 최악이었다. 배게커버, 침대시트, 소파시트에 핏자국, 오줌자국 범벅이고 냉장고는 검은 오물이 여러개 쏟아져있고 심하게 더러웠으며 심지어 누가 먹다남은 음료까지 있었다.... 비치되어 있는 가운은 고정끈도 없고 바디타월은 한개 밖에 없었음. 가장 하이라이트는 여기서 자고 일어나니 알수없는 벌레물린 자국이 있었음. 나만 그런게 아니라 같은 숙박한 가족도 똑같음. 하긴 이렇게 눈으로 봐도 엽기적으로 더러운데 안보이는곳은 오만 벌레 진드기 소굴이겠지... 진짜 원수에게 추천하고 싶은 악몽같은 숙소였다.
서비스가 엉망입니다 프론트는 친절해요. 하우스키핑 쪽이 심각합니다. 1. 청소 미완료 : 숙소에 딱 입장하니 테이블에 흰 가루가 퍼져있고, 침대 옆 카펫 바닥에 고추장이 떡하니 묻어 있었음. 또한 여기저기 바닥이 빨간 얼룩이 있었음 하우스키핑 분이 와서 바닥을 닦았지만, 얼룩은 완전히 지워지지 않음. 심지어 요청을 한 구역만 닦고 눈에 보이는 다른 빨간 얼룩은 신경쓰지 않음. '얼룩이 다 안 닦이는 건 어쩔 수 없다'는 이해할 수 없는 답변을 들어야 했음 2. 응대 태도 : 커피포트가 원래 있어야 하는데, 커피포트가 준비되어 있지 않았음. 연락해서 요청함. 1시간이 지나서야 옴. 벨이 눌리자마자 일어나서 문으로 걸어갔음. 5~6 발자국 걷자 중 직원이 문을 신경질 적으로 두드리는 걸 들음. 직원이 무신경하고 무표정한 표정으로 커피포트 전달하고 나가버림. 친절은 고사하고, 내가 뭘 잘못한 사람처럼 느끼게 함 이게 호텔 서비스라니 어이가 없네요 (입장했을때 커피캡슐 부족, 미니바 상품 안채워져있음, 커피포트 없음)
Arrived around 12 noon, but the room wasn’t ready yet luckily, the staff were really friendly and explained the situation nicely. We dropped off our luggage and headed straight to the Ski Park to enjoy skiing while waiting for the 3PM check-in. The room was spacious with a stunning winter view of the snow-covered mountains. It was quite well equipped, but there was a noticeable old odour in the room, which was a bit unpleasant. At night, there weren’t many restaurant options nearby, so we just went to the CU mart within walking distance. Ended the night by playing with the snowboard provided free by the ski resort definitely a fun way to wrap up the day!
In Google’s order, unfiltered by us.
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FAQs about the hotel
What are the check-in and check-out times at Phoenix Resort Pyeongchang?
Check-in starts at 14:00 and check-out is until 11:00, in the hotel’s local time.
Is there Wi-Fi at Phoenix Resort Pyeongchang?
Yes, the hotel lists Complimentary Wifi Access among its amenities.
Is there parking at Phoenix Resort Pyeongchang?
Yes, the hotel lists Car Parking - Onsite Free among its amenities.
Does Phoenix Resort Pyeongchang serve breakfast?
Yes, the hotel lists Buffet Breakfast among its amenities. Whether breakfast is included in your price is shown with each room once you choose your dates.
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Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors
