Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation • This property accepts credit cards; cash is not accepted • Cashless transactions are available • Safety features at this property include a fire extinguisher, a security system, and a first aid kit • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Front desk staff will greet guests on arrival.
- States a fee or a deposit
Optional fees
• Fee for to-go breakfast: approximately MXN 299 per person • Valet parking fee: MXN 120 per day • Pet fee: MXN 596.30 per pet, per night • Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Know before you go
• The seasonal pool will be open from March 01 to October 31. • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation • This property accepts credit cards, debit cards, and cash Front desk staff will greet guests on arrival.
- States a fee or a deposit
Optional fees
• Fee for to-go breakfast: approximately MXN 275–275 per person • Fee for in-room wireless internet: MXN 13.5 per night (rates may vary) • Airport shuttle fee: MXN 1100 per vehicle (roundtrip) • Self parking fee: MXN 115 per day • Pet deposit: MXN 700 per week • Pet fee: MXN 1000 per pet, per stay • Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Know before you go
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Parking height restrictions apply. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- States a fee or a deposit
Special term for children
Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room
- States a fee or a deposit
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Children Policy
Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.
Important Meal Plan Information
Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
