Messages from the property
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CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • Minimum Spring Break check-in age is 18 years old • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) • This property accepts credit cards, debit cards, and cash • This property uses a grey water recycling system and eco-friendly cleaning products • Safety features at this property include a fire extinguisher, a security system, and a first aid kit • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival.
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Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 2.97 per person, per night We have included all charges provided to us by the property.
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Optional fees
• Fee for buffet breakfast: approximately EUR 20 per person • Pet fee: EUR 15 per accommodation, per night • Service animals are exempt from fees • Early check-in fee: EUR 10 (subject to availability) • Late check-out fee: EUR 35 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Know before you go
• The seasonal pool will be open from May to September. • Pool access available from 7:00 AM to 10:00 PM. • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special term for children
Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room
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Important Information
Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted. Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room. Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box. Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Sep 1, 2025 until Mon, Jun 1, 2026
Children Policy
Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.
Important Meal Plan Information
Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
