Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation • This property accepts credit cards, debit cards, and cash • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.
- States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children • Late check-out is available for a fee (subject to availability) • Rollaway bed fee: MYR 106.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Special term for children
Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room
- States a fee or a deposit
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests arriving after 17:00 are kindly requested to inform the hotel in advance. Guest checking in after 18:00 and before 23:59 will have to pay a surcharge of MYR 60. Guests checking in after midnight will have to pay a surcharge of MYR 100.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Know before you go
• At check-in, guests must provide a record of full COVID-19 vaccination. • The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Children Policy
Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.
Important Meal Plan Information
Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
