Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) • Guests must contact this property in advance to reserve cribs/infant beds • This property accepts credit cards; cash is not accepted • Cashless transactions are available There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
- States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property.
- States a fee or a deposit
Optional fees
• Fee for local cuisine breakfast: approximately EUR 10.90 per person • Pet fee: EUR 10 per pet, per night • Service animals are exempt from fees • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Know before you go
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.
- States a fee or a deposit
Important Information
No breakfast is offered at the hotel. However, it can be booked in advance and eaten at the Cloud Kitchen restaurant right on the ground floor. Different booking conditions apply for bookings of 8 rooms or more. The hotel will contact you after booking. Your check-in options: - online check-in (payment via PayPal, credit card, Sofortüberweisung/Pay Now) - self-check-in terminal (payment via debit, EC or credit card) If you do not wish to be disturbed until check-out time at 11 am, please hang the red 'Do Not Disturb' sign outside your door. Düsseldorf charges a city tax of max. 3 euros per person and night, payable on check-in. The tax is applicable to business and leisure travelers. Children and young people up to the age of 18 are exempt. The tax will be added to your invoice. At McDreams, everything is geared around giving you the perfect night's sleep. We work together with local cafe´s in Düsseldorf it is the Café Cloud Kitchen. You are welcome to book and pay for the breakfast voucher directly during your check-in process or during your stay via your guest login under Extras. Special conditions apply for bookings of 8 or more rooms. You will receive a separate message from us after booking. Dogs are welcome at your McDreams hotel. We are looking forward to meeting your furry friend. You can book up to two dogs per room at a fee of 10 euros per dog and night via your guest account. Need a baby travel cot? You can book a baby cot at a fee of 10 euros per stay via your guest account. Free-of-charge parking is provided in front of the hotel. You can find more information about parking in your guest login.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
