For the price and the location, this hotel probably delivers what you would expect, but there are a few areas where some small improvements could make a big difference.
The breakfast is fairly basic, but there is a selection of main dishes, including Thai, Asian and Western options. The egg station is very good and you can order them how you like. There is also a selection of bread, although the freshness could be improved. The Vienna brown bread felt stale to touch, and the cakes and pastries were very poor quality. The chocolate spread, which I assume was intended to be Nutella, was awful and not something I would recommend.
The room looked considerably larger in the photos than it actually was. I would also strongly advise against paying extra for the “deluxe room with balcony” or “terrace” as it was advertised on Booking.com. The space is essentially a small square area with glass around it where one person can stand. I would not really classify it as a balcony or terrace, and it definitely isn’t worth paying extra for.
The room itself is also a little dated. There were some small housekeeping issues during our stay. For example, liquid soap had been put into a foaming soap dispenser, so it didn’t function properly. On another occasion, the tea was not refilled and hand towels were not provided. When I called reception, the maid said, “We ran out,” which really isn’t an acceptable solution.
On our final night, we also had dirty water coming out of the bath tap. As we were leaving the following morning, I didn’t report this to reception but it was certainly not ideal. The bathroom is a bath-and-shower combination and quite difficult to get in and out of if you are short or elderly.
The rooftop pool is fine but it also feels a little neglected. There is no staff member working up there, which is slightly unusual, and some of the pool towels had large holes in them. The sun loungers have no cushioning, so they are not particularly comfortable if you want to spend a long time by the pool.
On the positive side, the beds are comfortable, and the reception staff and doormen were consistently very kind, helpful and welcoming. The breakfast staff, however, generally looked quite miserable and could probably benefit from some customer-service training.
Overall, we enjoyed our stay. The hotel is in a convenient area where it is very easy to walk around and find plenty of places to eat. For the price and location, the hotel is fine but I wouldn't classify it as 4 star. With better attention to detail, fresher breakfast products, improved housekeeping and a few small upgrades, it could be significantly better. I would also definitely recommend booking a standard room rather than paying extra for the so-called balcony/terrace.
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1st of the staff was great but I truly disliked my room and the location of it. Right outside my room door has a very strong smell of cigarette smoke as if it was the smoking section. I requested a balcony room on high floor in advance, well I did get a balcony but on the second floor (was told the hotel was full) with great views of the lobby. And every floor hallway(mostly windows) and lobby have great views of me on the balcony. I felt exposed. The neighborhood is more on the local than touristy side which i didn't mind much. Breakfast was simple but good. I had delicious lunch and dinner with some very good cocktails at the little restaurant in front. The loction is walkable. I walked the area solo just fine. For the price for my stay it's pretty good find.
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A well equipped hotel in busy local area with many different restaurants, street food stalls, coffee shops etc.
The hotel is good value even though a little dated. The bathroom design was not great, but the bed was comfy and the room well-equiped.
Staff were of course excellent as you'd expect in Thailand. The swimming pool was very good, clean and lots of chairs and good views.
Unfortunately like most Thai hotels they change your towels every day even if you don't leave on the floor.
Overall a good hotel for the price, just obviously not modern luxury.
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Stayed here for the 2nd time with my family, rooms nice and spacious, but surprisingly dark, not enough lighting and no reading lights. Front office staff very friendly and helpful, rooftop pool is great, gym is tiny. Breakfast is very nice - besides the artificial orange and pineapple juice, which are a big disappointment. So, actually 5 stars, but the lighting in the room and the breakfast juices make it only 4 stars for me.
Still, will come again., as the location is very convenient for me. Thank you
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Good located, friendly and attentive staffs from door guy, receptionist and cleaning lady. All are very polite, spacious room, good enough fitness centre and swimming looks good on top of the building. One thing not that pleasant is the view from my room's window is emergency stair case of next building and some residential flats on opposite side. So I won't be able to open the curtain as it might be looked thru from other side. Other than that, I enjoyed ky stay here for 4 days 3 nights.
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