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Krystal Cancun

★★★★4.2 Very good on Google MapsCancun

Visitor rating

Google visitor rating · View on Google Maps · Google Maps

Given by the hotel’s visitors on Google Maps; it is not the star class.

Location

Paseo Kukulcan km 9, lotes 9 y 9A

Highlights

  • Number of poolside bars - 1
  • Free WiFi
  • Free self parking
  • Breakfast available (surcharge)
  • 24-hour front desk
Check-in
15:00
Check-out
12:00

In the hotel’s local time.

Popular amenities

  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Children's pool
  • Pool sun loungers
  • عدد البارات الموجودة على حمامات السباحة - 1
  • عدد حمامات السباحة الخارجية - 1
See all amenities (230)

About this property

Krystal Cancun is a 4-star hotel in Cancun, Mexico. Its amenities include Number of poolside bars - 1, Free WiFi, Free self parking, Breakfast available (surcharge). Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.

Headline: Near Forum By The Sea Mall Rooms: Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers. Amenities: Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Business amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite. Location: With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas. Attractions: Distances are displayed to the nearest 0.1 mile and kilometer. Cancun Convention Center - 0.2 km / 0.1 mi Gaviota Azul Beach - 0.3 km / 0.2 mi Forum By The Sea Mall - 0.4 km / 0.2 mi Forum Beach - 0.4 km / 0.2 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi UltraMar Ferry Terminal - 0.4 km / 0.3 mi Plaza Caracol Mall - 0.5 km / 0.3 mi Caracol Beach - 0.5 km / 0.3 mi Chac Mool Beach - 0.9 km / 0.6 mi Playa Ancha - 1.3 km / 0.8 mi Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi Tortuga Beach - 3.1 km / 1.9 mi La Isla Shopping Mall - 3.4 km / 2.1 mi Tequila Museum - 3.7 km / 2.3 mi Isla Dorada - 4 km / 2.5 mi The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi

Amenities and services

Internet

  • Free WiFi
  • واي فاي مجانًا
  • Accès Wi-Fi gratuit

Pools and wellness

  • Beach volleyball on site
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Fitness classes on site
  • Fitness facilities
  • Beach umbrellas
  • Spa treatment room(s)
  • Full-service spa
  • Beach towels
  • Golfing nearby
  • Sauna
  • Steam room
  • لعب الكرة الطائرة على الشاطئ في الموقع
  • عدد البارات الموجودة على حمامات السباحة - 1
  • عدد أحواض السبا - 1
  • عدد حمامات السباحة الخارجية - 1
  • عدد البارات الموجودة بجانب حمامات السباحة - 1
  • صفوف لياقة بدنية في الموقع
  • مراكز اللياقة البدنية
  • مظلات على الشاطئ
  • غرفة/غرف لتقديم علاجات السبا
  • سبا متكامل الخدمات
  • مناشف للشاطئ
  • ساونا
  • مقاعد تشمس على حمام السباحة
  • Beach-volley sur place
  • Cours de fitness sur place
  • Centre de fitness
  • Salle(s) de soins spa
  • Spa avec services complets
  • Golf à proximité
  • Hammam
  • Number of spa tubs -
  • Number of outdoor pools -

Food and drink

  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Snack bar/deli
  • Pool sun loungers
  • يتوفر إفطار (بتكلفة إضافية)
  • عدد المطاعم - 4
  • بار/محل وجبات خفية
  • Nombre de bars/salons : 3
  • Nombre de bars en bord de piscine : 1
  • Nombre de bars en milieu de piscine : 1
  • Nombre de restaurants : 4
  • Snack bar et/ou épicerie fine
  • Number of swim-up bars -
  • Number of restaurants -
  • Number of poolside bars -
  • Number of bars/lounges -

Families and children

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's toys
  • Playground on site
  • Children's pool
  • مجالسة أو رعاية الأطفال (نظير تكلفة إضافية)
  • نادي للأطفال (مجانًا)
  • لعب أطفال
  • ملعب في الموقع
  • ملعب جولف قريب
  • حمام سباحة للأطفال

Parking and transport

  • Parking (limited spaces)
  • Free self parking
  • Free valet parking
  • موقف سيارات (عدد الأماكن محدود)
  • صف السيارات بمعرفة النزيل مجانًا
  • صف السيارات بمعرفة الفندق مجاناً
  • Parking (emplacements limités)
  • Parking sans voiturier gratuit
  • Parking avec voiturier gratuit

Hotel services

  • Dry cleaning/laundry service
  • Laundry facilities
  • Elevator
  • Elevator door width (inches) - 36
  • Elevator door width (centimeters) - 91
  • Luggage storage
  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • خدمة الغسيل/التنظيف الجاف
  • مرافق لغسيل الملابس
  • مصعد
  • عرض باب المصعد (بالبوصة) - 36
  • عرض باب المصعد (بالسنتيمتر) - 91
  • تخزين الأمتعة
  • مكتب استقبال يعمل على مدى 24 ساعة
  • ماكينات صراف آلي/معاملات بنكية
  • Services de concierge
  • Elevator door width (centimeters) -
  • Elevator door width (inches) -

Rooms and comfort

  • منشأة لا تسمح بالتدخين

Business and events

  • Number of meeting rooms - 5
  • عدد غرف الاجتماعات - 5
  • خدمات الترتيب لحفلات الزفاف
  • Number of meeting rooms -
  • Banquet hall

Accessibility

  • Wheelchair accessible – no
  • بتجهيزات لذوي الاحتياجات الخاصة – لا
  • Accessible aux personnes en fauteuil roulant - N/A

More amenities and services

  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Sailing nearby
  • Scuba diving nearby
  • Tours/ticket assistance
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Parasailing nearby
  • Multilingual staff
  • Water dispenser
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Windsurfing nearby
  • Television in common areas
  • Garden
  • Wedding services
  • Boat tours nearby
  • Yoga classes/instruction on site
  • Water dispenser use by guests actively encouraged
  • Smoke-free property
  • Snorkeling nearby
  • Hair salon
  • متاجر هدايا أو منصات لبيع الجرائد
  • إمكانية تسوق داخل الموقع
  • سياسة شاملة لإعادة التدوير
  • تم استخدام منتجات تنظيف صديقة للبيئة
  • لا تتوفر شفاطات بلاستيكية للاستخدام الواحد
  • لا توجد زجاجات صودا بلاستيكية للاستخدام الواحد
  • لا تتوفر أعواد مزج بلاستيكية للاستخدام الواحد
  • تتوفر أكواب قابلة لإعادة الاستخدام فقط
  • تتوفر أدوات مائدة قابلة لإعادة الاستخدام فقط
  • ممارسة الإبحار في الجوار
  • ممارسة الغوص في الجوار
  • عدد البارات/الاستراحات - 3
  • مساعدة في حجز التذاكر أو الجولات
  • مستلزمات تنظيف مرحاض صديقة للبيئة
  • حديقة خضروات
  • تُستخدم مصابيح LED في ما لا يقل عن 80% من إضاءة المنشأة الفندقية
  • تمّ توفير منتجات تنظيف صديقة للبيئة
  • إعادة التدوير
  • تتوفر خيارات أطعمة نباتية
  • تزلج هوائي في الجوار
  • طاقم عمل يتحدث عدة لغات
  • برّادة ماء
  • طعام من مصادر محلية في المنشأة (80% أو أكثر)
  • تعريف النزلاء بالنظم البيئية المحلية والثقافة
  • أطعمة عضوية
  • طيران شراعي في الجوار
  • تلفاز في الأماكن العامة
  • حديقة
  • جولات بالقارب في مكان قريب
  • توجيه/دروس يوغا في الموقع
  • يُشجَّع النزلاء بشدة على استخدام موزعات المياه
  • غطس بالمعدات في الجوار
  • غرفة بخار
  • صالون للعناية بالشعر
  • خدمات الاستعلامات والإرشاد
  • Voile à proximité
  • Service de nettoyage à sec/blanchisserie
  • Boutiques de souvenirs ou kiosque à journaux
  • Boutiques sur place
  • Politique globale de recyclage
  • Produits d’entretien écologiques utilisés
  • Service de garde d’enfants (en supplément)
  • Pas de pailles en plastique à usage unique
  • Pas de bouteilles de soda en plastique à usage unique
  • Nombre de salles de réunion : 5
  • Pas d’agitateurs en plastique à usage unique
  • Tasses réutilisables uniquement
  • Vaisselle réutilisable uniquement
  • Plongée à proximité
  • Nombre de bains à remous : 1
  • Nombre de piscines extérieures : 1
  • Assistance pour visites/billets
  • Articles de toilette écologiques
  • Potager
  • Au moins 80 % de l’éclairage est assuré par des ampoules LED
  • Produits d’entretien écologiques fournis
  • Recyclage
  • Options de menu végétalien disponibles
  • Options de menu végétarien disponibles
  • Parachutisme ascensionnel à proximité
  • Personnel polyglotte
  • Distributeur d’eau
  • Petit-déjeuner disponible (en supplément)
  • Laverie
  • Club pour enfants (gratuit)
  • Ascenseur
  • Nourriture d’origine locale sur place (80 % ou plus)
  • Informations sur la culture et les écosystèmes locaux
  • Alimentation bio
  • Parasols de plage
  • Planche à voile à proximité
  • Télévision dans les espaces communs
  • Jardin
  • Services de cérémonie de mariage
  • Serviettes de plage
  • Promenades en bateau dans les environs
  • Cours de yoga sur place
  • Largeur de la porte de l’ascenseur (en pouces) - 36
  • Les voyageurs sont activement encouragés à utiliser les distributeurs d’eau
  • Largeur de la porte de l’ascenseur (en centimètres) - 91
  • Jouets pour les enfants
  • Consigne à bagages
  • Réception ouverte 24 h/24
  • Aire de jeux sur place
  • Hébergement non-fumeurs
  • Plongée avec tuba à proximité
  • Piscine pour enfants
  • Salon de coiffure
  • Transats de piscine
  • Distributeur de billets/services bancaires

Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.

Accessibility at this hotel is not verified. Ask us to confirm before booking

Rooms

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Policies

Messages from the property

  • States a fee or a deposit

    CheckIn instructions

    • Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards, debit cards, and cash • Cashless transactions are available • This property uses eco-friendly cleaning products • Safety features at this property include a fire extinguisher and a security system • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival.

  • States a fee or a deposit

    Mandatory fees

    You'll be asked to pay the following charges at the property: • A tax is imposed by the city: MXN 76.00 per accommodation, per night We have included all charges provided to us by the property.

  • States a fee or a deposit

    Optional fees

    • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 135 for children • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • States a fee or a deposit

    Important Information

    The property has the Stay Safe & Clean Sanitary Certification. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Restrictions for the all-inclusive plan: Children from 0 – 4 for free. Children from 5 – 12, additional fee USD 40.00 Children older than 13, additional fee USD 90.00In the event of an early departure, the property will charge you the full amount for your stay.

  • Know before you go

    • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.

Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.

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FAQs about the hotel

What are the check-in and check-out times at Krystal Cancun?

Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.

Is there Wi-Fi at Krystal Cancun?

Yes, the hotel lists Free WiFi among its amenities.

Is there parking at Krystal Cancun?

Yes, the hotel lists Free self parking among its amenities.

Does Krystal Cancun serve breakfast?

Yes, the hotel lists Breakfast available (surcharge) among its amenities. Whether breakfast is included in your price is shown with each room once you choose your dates.

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Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors

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