Hyatt Centric Murano Venice

Messages from the property

• States a fee or a deposit

  CheckIn instructions

  • Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards and cash • Cashless transactions are available • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. This property offers 1-way airport shuttle pickup service from Marco Polo airport in Venice only. Access to this property's sauna, and fitness area are available by reservation only. Access is limited to 45 minutes.

• States a fee or a deposit

  Mandatory fees

  You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31. • A tax is imposed by the city: From 1 January - 31 January, EUR 2.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old. • A tax is imposed by the city: From 1 February - 31 December, EUR 3.60 per person, per night for adults; EUR 1.80 per night for guests aged 10-16 years old. We have included all charges provided to us by the property.

• States a fee or a deposit

  Optional fees

  • Fee for buffet breakfast: approximately EUR 24 per person • Pet fee: EUR 25 per accommodation, per night • Service animals are exempt from fees • Spa fee: EUR 10 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• States a fee or a deposit

  Know before you go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Cashless payment methods are available for all transactions.

• States a fee or a deposit

  Important Information

  Please note that the shuttle service is available from Venice Marco Polo Airport from 9:00 until 20:30,on request and subject to availability. Due to the limited number of seats available it must be reserved in advance. The wellness area includes steam room, sauna and mood showers. Open daily from 5 PM to 10 PM. A €10 admission fee per person applies. If you plan to arrive to Venice by car, you can park at Venice Marco Polo Airport and book the private shuttle service. When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited. If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property. When traveling with pets, please note that an extra charge of EUR 25 per night applies. Only dogs under 25 kg are allowed, and a maximum of 2 per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.