Hotel Hacienda de Castilla is a 3-star hotel in Cancun, Mexico. Its amenities include Number of outdoor pools - 1, Free WiFi, Parking (limited spaces), Breakfast available (surcharge). Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.
Headline: In Cancun (Downtown Cancun)
Rooms: Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Amenities: Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Business amenities: Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Location: With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Plaza 28. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 5.4 mi (8.6 km) from Langosta Beach.
Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.
Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi
Benito Juarez Municipal Building - 1.7 km / 1.1 mi
Cristo Rey Church - 1.7 km / 1.1 mi
Las Palapas Park - 1.7 km / 1.1 mi
Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi
PlayCity Casino - 2.1 km / 1.3 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Ceviche Square - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Plaza 28 - 2.7 km / 1.7 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
El Niño Beach - 3.1 km / 1.9 mi
Cancun Cultural House - 3.2 km / 2 mi
The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi
Amenities and services
Internet
Free WiFi
واي فاي مجانًا
Accès Wi-Fi gratuit
Pools and wellness
Billiards or pool table
Number of outdoor pools - 1
عدد حمامات السباحة الخارجية - 1
مقاعد تشمس على حمام السباحة
Number of outdoor pools -
Food and drink
Breakfast available (surcharge)
Number of bars/lounges - 1
Number of restaurants - 1
Pool sun loungers
يتوفر إفطار (بتكلفة إضافية)
عدد المطاعم - 1
Nombre de bars/salons : 1
Nombre de restaurants : 1
Number of restaurants -
Number of bars/lounges -
Families and children
Children's pool
حمام سباحة للأطفال
Parking and transport
Airport transportation (surcharge)the hotel’s own service; not arranged by us
نقل من وإلى المطار (برسوم إضافية)the hotel’s own service; not arranged by us
Service de transfert entre l’hôtel et l’aéroport (en supplément)
Parking (limited spaces)
Hotel services
Luggage storage
24-hour front desk
Safe-deposit box at front desk
Concierge services
تخزين الأمتعة
مكتب استقبال يعمل على مدى 24 ساعة
صندوق أمانات في مكتب الاستقبال
Services de concierge
Rooms and comfort
Designated smoking areas
Business and events
Number of meeting rooms - 1
عدد غرف الاجتماعات - 1
Banquet hall
Number of meeting rooms -
Accessibility
Wheelchair accessible
Wheelchair accessible – no
بتجهيزات لذوي الاحتياجات الخاصة
بتجهيزات لذوي الاحتياجات الخاصة – لا
Accessible aux personnes en fauteuil roulant
Accessible aux personnes en fauteuil roulant - N/A
More amenities and services
Express check-out
Multilingual staff
Television in common areas
Library
Free newspapers in lobby
Tours/ticket assistance
تسجل مغادرة سريع
طاولة بلياردو
طاقم عمل يتحدث عدة لغات
تلفاز في الأماكن العامة
عدد البارات/الاستراحات - 1
مكتبة
أماكن مخصصة للتدخين
جرائد مجانية بالردهة
مساعدة في حجز التذاكر أو الجولات
خدمات الاستعلامات والإرشاد
Consigne à bagages
Service de départ express
Table de billard
Nombre de salles de réunion : 1
Personnel polyglotte
Réception ouverte 24 h/24
Télévision dans les espaces communs
Petit-déjeuner disponible (en supplément)
Bibliothèque
Espaces fumeurs prévus
Nombre de piscines extérieures : 1
Coffre-fort/consigne à la réception
Journaux gratuits dans le hall
Piscine pour enfants
Assistance pour visites/billets
Transats de piscine
Smoke-free property
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
Policies
Messages from the property
States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.
States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property:
• A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
States a fee or a deposit
Optional fees
• Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
• Airport shuttle fee: MXN 1000 per room (one-way)
• Pet fee: MXN 100 per pet, per night
• Early check-in fee: MXN 250 (subject to availability)
• Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
States a fee or a deposit
Know before you go
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-out is available.
States a fee or a deposit
Important Information
Please note that the Hotel features the distinctive "M" of Moderniza certificate.
Please note that a "$79.00 MXN" environmental fee will be charged upon arrival.
Groups generated on this platform and/or hidden groups through different agencies, a charge of $250.00 MXN per room per night will be made at the time of check-in.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
Report wrong information
FAQs about the hotel
What are the check-in and check-out times at Hotel Hacienda de Castilla?
Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.
Is there Wi-Fi at Hotel Hacienda de Castilla?
Yes, the hotel lists Free WiFi among its amenities.
Is there parking at Hotel Hacienda de Castilla?
Yes, the hotel lists Parking (limited spaces) among its amenities.
Does Hotel Hacienda de Castilla serve breakfast?
Yes, the hotel lists Breakfast available (surcharge) among its amenities. Whether breakfast is included in your price is shown with each room once you choose your dates.
Nearest airport: Cancún International Airport, about 15.7 kmThe distance is approximate, in a straight line from the hotel’s map position, not a driving distance.
Nearby landmarks
Hotel Hacienda de Castilla is located in Cancun. Nearby places include MultiPlaza La Luna (about 4.4 km), La Gran Plaza (about 4.9 km) and MultiPlaza Chac Mool (about 6.6 km). The nearest airport is Cancún International Airport, about 15.7 km away.
