Hotel Cielo Playa del Carmen is a 3-star hotel in Playa Del Carmen, Mexico. Its amenities include Free WiFi, 24-hour front desk. Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.
Headline: Near Quinta Avenida
Rooms: Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Amenities: Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities: Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Location: With a stay at Hotel Cielo Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.
Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.2 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Mercado Playa del Carmen - 0.3 km / 0.2 mi
Portal Maya - 0.4 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Playa del Carmen Lighthouse - 0.5 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.5 km / 0.3 mi
Paseo del Carmen - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
The preferred airport for Hotel Cielo Playa del Carmen is Cancun Intl. Airport (CUN).
Amenities and services
Internet
Free WiFi
Pools and wellness
Beach umbrellas
Spa services on site
Use of nearby fitness center (discount)
Free beach club nearby
Beach towels
Food and drink
Number of restaurants -
Parking and transport
Area shuttle (surcharge)the hotel’s own service; not arranged by us
Accessible airport shuttlethe hotel’s own service; not arranged by us
Airport transportation (surcharge)the hotel’s own service; not arranged by us
Hotel services
Luggage storage
24-hour front desk
Concierge services
Safe-deposit box at front desk
Rooms and comfort
Rooftop terrace
Terrace
Business and events
Banquet hall
Accessibility
Upper floors accessible by stairs only
Wheelchair accessible – no
More amenities and services
Multilingual staff
Boat tours nearby
Coworking spaces
Snorkeling nearby
Personal motor watercraft nearby
Skydiving nearby
Tours/ticket assistance
Distance from property (ft)
Scuba diving nearby
Game drive nearby
Sailing nearby
Ecotours nearby
Water skiing nearby
Scooter/moped rentals nearby
Bicycle rentals nearby
Ziplining nearby
Hiking/biking trails nearby
Windsurfing nearby
Distance from property (km)
Smoke-free property
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Accessibility at this hotel is not verified.
Rooms
Choose your dates
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
Policies
Messages from the property
States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• Deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.
States a fee or a deposit
Optional fees
• Airport shuttle fee: MXN 2999.99 per vehicle (roundtrip, maximum occupancy 4)
• Airport shuttle fee per child: MXN 2999.99 (roundtrip), (up to 11 years old)
• Nearby parking fee: MXN 250 per day (1640 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Know before you go
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
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FAQs about the hotel
What are the check-in and check-out times at Hotel Cielo Playa del Carmen?
Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.
Is there Wi-Fi at Hotel Cielo Playa del Carmen?
Yes, the hotel lists Free WiFi among its amenities.
Nearest airport: Cozumel International Airport, about 19.4 kmThe distance is approximate, in a straight line from the hotel’s map position, not a driving distance.
Nearby landmarks
Hotel Cielo Playa del Carmen is located in Playa Del Carmen. Nearby places include Paseo del Carmen (about 370 m), Calle Corazón (about 520 m) and Quinta Alegría (about 730 m). The nearest airport is Cozumel International Airport, about 19.4 km away.
