It's a one-star hotel, for several reasons:
- No one serves you, no staff, even the tissues they don't have!
- Gave me a dirty room, not clean after the previous guest, I found their clothes. However, when I report about that they didn’t care!!
- Tools in the pathroom used before and open.
- The rooms not like the photo’s.
- The left is horror movie.
Not recommended if you want to enjoy at your vacation. It’s not as a 4 star hotel.
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لا يتميز الفندق بمعايير الفندقه ذات الاربع نجوم وذلك لعدة من الاسباب التي واجهتني خلال اقل من ١٢ ساعة:
- لا توجد خدمة، ولا طاقم عمل كافي لخدمتك حتى المناديل في حال طلبها غير متوفرة
- تم اعطائي غرفة وعند استلامها اتضح وجود ملابس خاصة بالضيف السابق لم يتم التعامل معها وابقائها. وعند ابلاغ الاستقبال لم يتم التعامل مع الموضوع وتركه للضيف.
- اداوت الاستحمام "اعواد الاذان" مفتوحة من قبل الضيف السابق ولم يتم تجديدها.
- الصور الموجوده في الموقع لا تطابق الواقع
- المصعد من الموديلات القديمة
- لا يوجه عزل كافي للصوت
لا انصح به على الاطلاق.
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الفندق جميل ونظيف وموقعه رائع ، خدومين ويساعدونك ، حصلت لنا مشكله مع سائق اوبر واحد موظفين الفندق سألنا اذا نحتاج اي مساعدة في الترجمه او بتوفير سائق اخر ، مشكلتي فقط كانت في حجم الغرفه صغيرة نوعا ما على ٣ اشخاص فعليا ماكان فيه مكان للشنط ، ايضاً الفطور ممل شوي ، لكن بشكل عام يعتبر فندق رائع واسكن فيه فط زيارتي القادمة
I liked the hotel, very clean and cooperative, friendly staff, we had an issue with uber driver and one of the staff offered to help in translation or providing us with another car
The downside only was the room size for three consider very small plus the breakfast was very basic
However in my next visit will definitely stay again.
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Hôtel sous noté !!!
Nous y avons passé un très agréable séjour, la piscine, le lobby et le bar extérieur sont superbes et calmes.
Notre chambre donnant sur la piscine était fraîche avec une chaleur de plomb à l’extérieur en août, notre climatisation marchait très bien.
La rénovation est magnifique, beaucoup de goût dans la simplicité et cette faïence bleue que l’on retrouve partout dans l’hôtel donne un cachet un peu Cyclades.
Le personnel a été très agréable et toujours serviable.
Les mauvais commentaires sur cet hotel datent un peu, même si je comprends qu’il y ait une catégorie de chambre qui ne soit pas encore rénovée et vendue un prix inférieur.
Nous avions réservé une chambre rénovée, mais on nous indique en arrivant qu’elle est coté rue, qui est très bruyante. Comme le butler nous propose une chambre vue piscine et le Vésuve pour 30€ de plus par nuit: nous n’avons pas hésité, c’est assez abordable pour de belles vacances reposantes.
Nous recommandons le Flora a 100%, mais prenez le soin de choisir votre chambre.
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We really enjoyed our stay at this hotel. The reception staff were very kind and welcoming. A special thanks to Andrew, who was always friendly and helpful throughout our stay.
The breakfast was good, with a variety of options, including vegetarian choices. The pool was also great and a perfect place to relax after a day out.
Everything was clean, comfortable, and well organized. We had a great experience and would happily stay here again when visiting Sorrento. Highly recommended! 😊
( I was a bit hesitant before booking because of some of the reviews, but they were completely different from our experience)
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Our stay at Grand Hotel Flora in Sorrento was a wonderful experience, combining the charm of the Amalfi Coast with a fresh, modern atmosphere. The hotel has clearly entered a new chapter following its recent renovation, and the updated spaces feel elegant, comfortable, and thoughtfully designed while still keeping the warmth and character expected from a Sorrento stay.
The location is a real highlight, close enough to explore the heart of Sorrento easily. The rooms are stylish and comfortable, with a contemporary feel, and the attention to detail throughout the property creates a much more refined experience.
One of the standout additions is the new rooftop bar. It has completely elevated the hotel’s atmosphere, creating the perfect place to enjoy an evening aperitivo, a cocktail at sunset, or simply take in the beautiful views over Sorrento. The rooftop brings a more vibrant, social feel to the hotel and feels like a natural gathering place after a day exploring the coast.
The pool area is another lovely feature, offering a peaceful spot to relax and enjoy the Mediterranean sunshine. The staff were welcoming and attentive, adding a personal touch that made the stay feel special.
Overall, Grand Hotel Flora feels like a hotel that has successfully blended classic Sorrento hospitality with a more modern, stylish direction. The new rooftop bar is a fantastic addition and gives guests another reason to spend their evenings enjoying the hotel rather than heading elsewhere. A great choice for travellers looking for comfort, convenience, and a taste of the new Sorrento.
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