Excellsior

Messages from the property

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  CheckIn instructions

  • Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation • Guests must contact this property in advance to reserve high chair • This property accepts credit cards; cash is not accepted • Onsite parties or group events are strictly prohibited • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip • Host has indicated there is a smoke detector on the property • This property is professionally cleaned The front desk is open during the following times: • Monday - Friday: 8:30 AM - 5 PM • Saturday - Sunday: 9:00 AM - 2 PM Front desk staff will greet guests on arrival.

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  Optional fees

  • Late check-out fee: AUD 15 (subject to availability) • Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• States a fee or a deposit

  Important Information

  Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that lock-up parking is only available for 1 car per apartment. Please note that the 2-bedroom apartments at Excellsior Apartments have stair access only as there is no elevator in the Sailfish building. Please note bridgeworks are being undertaken until mid 2022 on the bridge across Mayes canal at Brisbane road. Intermittent noise may be experienced. Entry to River Esp. via Foote street will not be affected.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

• Know before you go

  • Only registered guests are allowed in the guestrooms. • The property is professionally cleaned. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.