Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards, debit cards, and cash • Cashless transactions are available • Safety features at this property include a fire extinguisher and a security system • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) Front desk staff will greet guests on arrival.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately KZT 10000 for adults and KZT 10000 for children • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Know before you go
• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.
- States a fee or a deposit
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
