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Departamentos Gran Hotel Pucón

Pucon

Location

Clemente Holzapfel 190,

Highlights

  • indoor pool (all year)
  • Free WiFi
  • Free parking
  • 24-hour front desk
  • Family rooms

Popular amenities

  • outdoor pool (seasonal)
  • outdoor pool (all year)
  • Swimming pool
  • Outdoor pool
  • Indoor pool
  • Heated pool
See all amenities (80)

About this property

Departamentos Gran Hotel Pucón is a hotel in Pucon, Chile. Its amenities include indoor pool (all year), Free WiFi, Free parking, 24-hour front desk.

Located on the shores of VIllarrica Lake, Apart Enjoy Pucón offers self-catering apartments in Pucón. WiFi access is available in the lobby, restaurant and bar. Guests are offered a daily optional buffet breakfast for a fee. Apartments are all fitted with a kitchenette, a TV with cable channels and a safety-deposit box. Larger apartments and some studios are equipped with a balcony with a magnificent lake or volcano view. Here guests are welcome to use the outdoor pool and on-site Caburga restaurant of Enjoy Pucón, located steps away from the apartments. The hotel also has a recreation center equipped with 2 outdoor pools, one of which is heated, and a gym. The optional buffet breakfast is served at Caburga restaurant. The recreational centre also offers massage services, which guests can book for an extra fee. In addition, guests are offered complimentary entrance to the Enjoy Casino, located 1.5 blocks away. Manquehue Airport is located a 1.5 hour drive away. Shuttle services can be arranged for a fee. Free private parking is available on site. All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chile are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Use of the Gym: The minimum age to enter the gym facilities is 14 years old. In such cases, the minor must have the express written authorization of the person who represents and/or has guardianship of the minor and must also always be accompanied by an adult who is responsible for him/her at all times. Use of the SPA is for those over 18 years old.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool is closed from Mon 16 Mar 2026 until Wed 16 Dec 2026 Swimming pool is closed from Tue 16 Mar 2027 until Sun 12 Dec 2027 Swimming pool is closed from Thu 16 Mar 2028 until Sat 16 Dec 2028 Swimming pool is closed from Fri 16 Mar 2029 until Sun 16 Dec 2029 Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities and services

Internet

  • internet services
  • wifi
  • Free WiFi

Pools and wellness

  • indoor pool (all year)
  • outdoor pool (seasonal)
  • Beach
  • outdoor pool (all year)
  • Beachfront
  • Fitness
  • Fitness centre
  • Swimming pool
  • Sauna
  • Outdoor pool
  • Indoor pool
  • Back massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Foot massage
  • Neck massage
  • Spa Facilities
  • Heated pool
  • Spa and wellness centre
  • Massage
  • Golf course (within 3 km)

Food and drink

  • Snack Bar
  • Bar
  • Restaurant
  • Spa lounge/relaxation area
  • Room service
  • coffee house on site

Families and children

  • Family rooms
  • kids' pool

Parking and transport

  • airport shuttle (additional charge)the hotel’s own service; not arranged by us
  • Free parking
  • Valet parking
  • Parking
  • Accessible parking
  • Private parking
  • Car hire
  • Airport shuttlethe hotel’s own service; not arranged by us
  • parking on site
  • airport drop off
  • airport pick up

Hotel services

  • Lift
  • Laundry
  • concierge service
  • Luggage storage
  • 24-hour front desk
  • 24-hour security

Rooms and comfort

  • Non-smoking throughout
  • designated smoking area
  • Terrace
  • Heating

Business and events

  • meeting/banquet facilities
  • Business centre

Accessibility

  • Wheelchair accessible
  • Facilities for disabled guests

More amenities and services

  • Canoeing
  • Safety Deposit Box
  • Special diet menus (on request)
  • Casino
  • Garden
  • Outdoor furniture
  • Live music/performance
  • Sun umbrellas
  • Evening entertainment
  • Fax/photocopying
  • Barber/beauty shop
  • Hiking
  • Pets allowed
  • Fishing
  • Smoke alarms
  • Key card access
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • invoice provided
  • temporary art galleries

Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.

Accessibility at this hotel is not verified. Ask us to confirm before booking

Rooms

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Policies

Guests and pets

Pets
Allowed
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FAQs about the hotel

Is there Wi-Fi at Departamentos Gran Hotel Pucón?

Yes, the hotel lists Free WiFi among its amenities.

Is there parking at Departamentos Gran Hotel Pucón?

Yes, the hotel lists Free parking among its amenities.

Are pets allowed at Departamentos Gran Hotel Pucón?

Yes, the hotel allows pets.

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Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors

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