Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards, debit cards, and cash • Cashless transactions are available • Safety features at this property include a fire extinguisher and window guards Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
- States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property.
- States a fee or a deposit
Optional fees
• Fee for cooked-to-order breakfast: approximately MYR 55 for adults and MYR 25 for children • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4) • Rollaway bed fee: MYR 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Know before you go
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Cashless payment methods are available for all transactions. • At check-in, guests must provide a record of full COVID-19 vaccination. • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
- States a fee or a deposit
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. The Beach Club at the hotel will have a DJ playing music from 04:00 PM to 12:00 AM (Sun-Thu) and 01:00AM (Fri-Sat). The volume of the music might be slightly higher during this time. Heritage Charges (Caj Warisan) will be changed to RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star hotels and resorts. For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia. Meal plans for children are not included in the room rates. Charges for children must be paid separately upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
