Guests and pets
- Minimum check-in age
- 18 years
Aston Batam Hotel and Residence
★★★★4.8 Excellent on Google MapsKampung Pelita, Batam
Visitor rating
4.8out of 5Excellent4.8/5 · 17,615 reviews on Google
Google visitor rating · View on Google Maps · Google Maps
Given by the hotel’s visitors on Google Maps; it is not the star class.
See the reviewsLocation
Jl. Sriwijaya No. 01, Kp. Pelita, Lubuk Baja, Kota Batam, Kepulauan Riau 29444, Indonesia
Highlights
- Children’s Swimming Area
- Car Parking - Onsite Free
- Check-in
- 15:00
- Check-out
- 12:00
In the hotel’s local time.
Popular amenities
- Wi-Fi: the hotel lists both a free and a paid option
- Self-Parking - Free
- Fitness
- Restaurant
- Airport Shuttlethe hotel’s own service; not arranged by us
- Airport Shuttle (Extra Charge)the hotel’s own service; not arranged by us
About this property
Aston Batam Hotel and Residence is a 4-star hotel in Batam, Indonesia. Its amenities include Children’s Swimming Area, Car Parking - Onsite Free. Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.
Aston Batam Hotel & Residence is a four-star hotel centrally located in Batam, specifically in the city center of Nagoya, making it a strategic hub for both business and entertainment. The hotel is a 25-minute drive (17.8 km) from Hang Nadim International Airport and an 8-minute drive (3.8 km) from Harbour Bay Ferry Terminal. The hotel features 232 stylishly designed, air-conditioned rooms, available in Superior, Deluxe, Family, and Suite types. All rooms are equipped with modern amenities including complimentary high-speed Wi-Fi, LCD or flat-screen satellite televisions with cable programming, phones, safes, desks, and electric kettles. Private bathrooms come with complimentary toiletries and hair dryers, with some rooms also featuring a bathtub. Daily housekeeping is provided. Guests can enjoy diverse dining options, including Basil Restaurant, which serves Asian and international dishes, and Peppermint Lounge for light snacks and refreshments. A bar/lounge is available for evening entertainment. Room service is offered 24 hours a day. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM. The hotel also caters to specific dietary preferences with halal choices and provides BBQ facilities. Recreational amenities include an outdoor swimming pool (note: one of the swimming pools will be unavailable from April 1, 2026 to July 31, 2026, dates subject to change), a fitness center, and a spa. Guests can further unwind with massage, steam room, and sauna services, or enjoy a refreshing beverage at the poolside bar. A fireplace adds a cozy ambiance. Aston Batam Hotel & Residence offers a range of services for guest convenience, including a 24-hour front desk, concierge services, express check-in/check-out, luggage storage, and safety deposit boxes. Complimentary Wi-Fi is available throughout the hotel. For transport, a roundtrip airport shuttle is provided for a surcharge, and free on-site parking, including valet service, is available. Taxi and shuttle amenities are also offered for navigating Batam Island. The hotel also features meeting rooms and a ballroom for events. Smoking is permitted solely in specified smoking zones. The hotel is conveniently located near several points of interest: * Nagoya Hill Mall - 1.2 km * BCS Mall - 1.6 km * Grand Batam Mall - 2.2 km * Maha Vihara Duta Maitreya Buddhist Temple - 2.7 km * Maha Vihara Duta Maitreya Temple - 3.4 km * Harbour Bay Ferry Terminal - 3.8 km * One Batam Mall - 4.2 km * Batam Polytechnic - 4.8 km * Batam Center Shopping Area - 5.6 km * Batam Centre Ferry Terminal - 5.7 km * Batam Centre - 5.7 km * Museum Batam Raja Ali Haji - 5.9 km * Mega Mall - 6 km * Batam Sign - 6.1 km * Miniature House Indonesia - 6.2 km
Amenities and services
Internet
- Wi-Fi: the hotel lists both a free and a paid option
Pools and wellness
- Fitness
Food and drink
- Restaurant
- Bar
Families and children
- Children’s Swimming Area
Parking and transport
- Car Parking - Onsite Free
- Airport Shuttlethe hotel’s own service; not arranged by us
- Airport Shuttle (Extra Charge)the hotel’s own service; not arranged by us
- Self-Parking - Free
Hotel services
- Concierge
- Housekeeping-Daily
- Laundry Service
- Dry Cleaning
Rooms and comfort
- Air Conditioning
- Smoking Area
More amenities and services
- Safety Deposit Box
- Doctor On Call
- Tableware
- Cctv/Security
- Cashless Payment Available
- Entertainment Area
- Contactless Check-In/Check-Out
- Meal Services
Facilities, their hours and charges are set by the hotel; your booking includes only what your room or rate lists.
Accessibility and parking
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible parking
- Wheelchair-accessible restroom: not verified
- Wheelchair-accessible seating: not verified
According to Google Maps; anything it does not state is not verified. Google Maps
Rooms
Choose your dates
Choose dates and guests to see the rooms at this hotel. Prices and availability depend on your dates and guests.
What guests say on Google
From Google reviews
About this hotel, from Google
Polished hotel featuring a modern lobby bar & a warm restaurant, plus an outdoor pool & a spa.
فندق رائع وتجربة رائعة انصح به ، الخدمات مميزة والافطار رائع الموظفين ودودين
Sefi good. Kamar good.
This is always my first-choice hotel whenever I visit Batam. From the moment I stepped into the lobby, the hotel felt grand and luxurious, making every dollar spent feel worthwhile. Location:The hotel is conveniently located less than 10 minutes from Harbour Bay Ferry Terminal and close to most major shopping malls. Everywhere is just a short Grab ride away. Breakfast:The breakfast spread offers a good variety of choices, and the food is consistently delicious. I especially enjoyed the ginger drink. In fact, the breakfast is so good that I never want to oversleep and miss it! Cleanliness:The room was spotless, and I particularly loved the fresh ocean scent on the towels, which added a pleasant touch to the overall stay. Room:The bed was extremely comfortable — even my partner, who is usually very particular about hotel beds, approved of it. The room is spacious for the price paid, and the bathtub is a wonderful bonus. The water temperature was also stable throughout our stay. Service:The hotel staff provided exceptional service and always made us feel welcome. During one of our stays, we encountered an issue and needed urgent assistance. The manager, Yanto, personally helped us with communication and remained patient and supportive throughout the process. His professionalism and experience truly stood out, and I'm sure many guests feel the same way. Thank you Yanto☺️ I am already looking forward to my next stay here!
Great service by the hotel staffs. A spacious and comfortable room. Location is strategic as it is just a short ride to nagoya mall. Breakfast was good too. A special thanks to a staff named Tika for assisting us and helping us to take a family photo too. Will definitely return again!
I had an amazing stay at ASTON Batam Hotel & Residence and I genuinely think they deserve a 5-star review. The hotel is very clean, modern, and well-maintained. The room was spotless, the facilities looked exactly like the photos, and even the towels smelled really nice. Everything felt fresh and up to date. The only small thing was that the swimming pool was under renovation, but I may have missed that information on the website. The service was also excellent. It was our anniversary, and the hotel surprised us with a cake in our room before we even checked in. It was such a thoughtful and pleasant surprise. The staff spoke to us very politely and even checked in with us automatically to ask if everything was okay with the room or if we needed anything. This level of service is not something I usually experience at other hotels. They were also very accommodating. We arrived at around 12pm even though check-in was supposed to be at 2pm, and the staff kindly checked whether our room was ready. They allowed us to check in early at 12pm, which we really appreciated. Overall, I was honestly very impressed by how clean and comfortable the room was, especially for the price. It only cost around SGD 28 per person per night, which is extremely affordable for the quality of the hotel. The hotel also has a spa, swimming pool, a very big gym for a hotel, and a good location. This is easily one of the best hotel experiences I have ever had. Highly recommended, and I would definitely stay here again.
In Google’s order, unfiltered by us.
Reviews aren’t verified by Google, but Google checks for and removes fake content when it’s identified. Google’s content policy
Policies
Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation • This property accepts credit cards, debit cards, and cash • Safety features at this property include a fire extinguisher and a security system This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- States a fee or a deposit
Optional fees
• Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 125000 for children • Airport shuttle fee: IDR 160000 per person (one-way) • Airport shuttle fee per child: IDR 160000 (one-way) • Rollaway bed fee: IDR 400000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Important Information
Reservations that utilize the "pay at hotel" method will be kept secured until 3 p.m. If the payment has not been processed by that time, the reservation will be automatically released and made available for other potential bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
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FAQs about the hotel
What are the check-in and check-out times at Aston Batam Hotel and Residence?
Check-in starts at 15:00 and check-out is until 12:00, in the hotel’s local time.
Is there Wi-Fi at Aston Batam Hotel and Residence?
Yes, the hotel lists Wi-Fi: the hotel lists both a free and a paid option among its amenities.
Is there parking at Aston Batam Hotel and Residence?
Yes, the hotel lists Car Parking - Onsite Free among its amenities.
What is the minimum check-in age at Aston Batam Hotel and Residence?
Guests must be at least 18 to check in.
Other hotels to explore
Distances are approximate, in a straight line from the hotel’s map position, not driving distances. Distances in the hotel’s description come from the hotel and may be by road. © OpenStreetMap contributors
