Messages from the property
- States a fee or a deposit
CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards, debit cards, and cash • Cashless transactions are available • Noise-free guestrooms cannot be guaranteed • Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
- States a fee or a deposit
Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night We have included all charges provided to us by the property.
- States a fee or a deposit
Optional fees
• Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 3) • Late check-out is available for a fee (subject to availability) • Rollaway bed fee: EUR 1.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- States a fee or a deposit
Important Information
Kindly note that children from 3 to 12 years old enjoy discounted rates to the half-board menu. Guests must present the same credit card used to make the reservation and an ID or passport with a photo of the cardholder upon arrival at the hotel. Please note that if you wish to proceed with a cash payment in the resort, euros up to 500€ are accepted per reservation and or per stay. During Winter Operation (November to March), selected restaurant are in operation. The All-Inclusive meal plan features a large variety of breakfast options, lunch, and dinner at the main restaurant, selected local and international alcoholic & nonalcoholic drinks, cocktails, beverages, and snacks at specific times during the day, as well as free kids dining, for a carefree holiday experience!Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Sat, Nov 15, 2025 until Sun, Mar 15, 2026
Know before you go
• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from April to October. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • A car is recommended for transportation to and from this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available.
Messages stating a fee or a deposit for the dates of your stay are shown again before payment and restated in your booking document.
