The S Hotel Al Barsha

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1. 

   WILLIAM ERIC ESCONDO

   ★★★★★قبل 6 أشهر

   We had a wonderful stay during the Eid holidays. The entire experience was excellent — from the cozy and clean rooms to the relaxing ambiance. The room was very spacious, well-maintained, and the air conditioning was perfectly cool, making our stay very comfortable. The food was absolutely delicious and offered great value for money. We especially enjoyed the steak, mixed grill, salmon, and fresh smoothies. A special thanks to Mr. Robiul and Ms. Yamin for their outstanding service and warm hospitality. They were very accommodating, attentive, and made us feel truly welcome throughout our stay. We would also like to give special thanks to Mr. Mustafa for his kind assistance with our reservation and for ensuring everything was arranged smoothly. Overall, it was a memorable and satisfying experience, and we will definitely come back again. Highly recommended!

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2. 

   Mohammed Tanbirr

   ★☆☆☆☆قبل 5 أشهر

   One of the worst hotel experiences I have ever had. Before booking, I specifically confirmed with the reservation team multiple times that the hotel offered a 24-hour checkout policy, meaning I could check out at the same time as my check-in. The reservation agent clearly confirmed this several times, which was the main reason I chose this hotel. However, the next day at 12 noon, security came to my room and told me to leave immediately. When I spoke to the reception staff, they admitted that the reservation team had not communicated this information properly. How is it acceptable for guests to suffer because of your internal communication failures? What makes this even worse is the complete lack of professionalism and hospitality shown by the staff. When I asked for water at reception, my request was simply refused. The attitude was rude, dismissive, and completely unacceptable for a hotel that claims to provide quality service. A hotel should honor the promises made during the booking process. Instead, I was embarrassed, inconvenienced, and treated with disrespect. The management seriously needs to address the lack of communication between departments and train staff on basic customer service and hospitality. If I could give zero stars, I would. I would not recommend this hotel to anyone looking for a reliable and respectful guest experience.

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3. 

   Jay K

   ★★★★★قبل 4 أشهر

   If you’re in it for a genuine review look here!!! First thing - the price!!! Absolute steal for what you’re getting!! Really before booking it I was really skeptical as there was some 1 star reviews that put me off. But mannn little did I know!! I booked this hotel for 01/7/26 for 11 nights, 7 days in, I am currently still here & honestly the service is impeccable! The staff are very friendly & room service is 10/10, shoutout to Dilli especially for his exceptional room service. Akbar the receptionist is really great and welcoming. The security are also great people and consistently overlook the property to ensure safety. Parking is abit of a problem in the night ( only when you’re returning at 5am😂). Room is very clean & spacious, would recommend higher floor for best view, location is abit out of way to Dubai city, Marina etc, but only 15-20 mins driving. The only bad thing I can say is if the outside windows were a tiny bit cleaner it’d be amazing! But as of yet - faultless!

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4. 

   Lynda Pham

   ★★★★★قبل 4 أشهر

   I’m having a great stay at The S Hotel! A special shout out to Manoj and everyone else from the cleaning team they doing an absolute fantastic job at keeping my room spotless and comfortable. Excellent service and great attention to detail. All other staff are being also very accommodating highly recommend!

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5. 

   Ali Ahmed

   ★★☆☆☆قبل 5 أشهر

   The room is decent, but the main issue that led to my two-star rating is the air conditioning. The room is uncomfortably warm, and the AC does not seem to cool effectively. I left for a few hours with the thermostat set to 20°C, but when I returned, it was showing 23°C and the room still felt much warmer than expected. Considering this is the UAE during summer, reliable air conditioning is essential and should be a basic expectation. Unfortunately, this significantly impacted my stay.

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