فندق سفن سيز Seven Seas Hotel

من مراجعات Google

1. 

   Ojas kandpal

   ★★★★★قبل 4 أشهر

   We had a wonderful dining experience. The buffet offered a great variety of fresh and delicious dishes, with something for everyone. Everything was well presented and regularly replenished. A special thanks to the staff (Mr. Gopal, Deepika, Diksha) for their exceptional hospitality. They were friendly, attentive, and always ready to help with a smile, making us feel truly welcome. I highly recommend this restaurant to anyone looking for excellent food, outstanding service, and a memorable buffet experience. We will definitely be back!

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2. 

   taia logan

   ★★★☆☆قبل 4 أشهر

   i stayed at seven seas for only 4 days with my dad during our visit to Dubai, here is our honest review. everyone is quite friendly, especially the life guards at the pool. this pool was the one thing that made this hotel worth staying at, in our opinion. however, everything else was just off. to start off: our kettle and toilet seat was broken, the socket next to my bed was hanging out the wall and the bed sheets were smaller than the actual bed. (all in room 1903, incase the hotel is reading this) despite all this, the room itself was sleepable and comfortable for the affordable price we paid. the one thing that made our stay close to unbearable was the smoke alarms that went off in our room nearly every night. the first time it happened at 3am, we called the receptionist and were told that it was due to someone else smoking in their room. my question is, why do WE need to be alerted by a blaring alarm that someone else is smoking? in the middle of the night? this continued to happen later on at 5am, and the following day at 2am. despite all this, the hotel seems very proud of their establishment—with a huge photo of the founder plastered across a wall and a hotel newspaper of all their accomplishments. yet i firmly believe that instead of having 3 night clubs in the same building, the hotel just needs a bit more focus on their rooms and technology in order to really be a “five grand hotel” like they say they are.

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3. 

   Muhammad Imran Akbar

   ★☆☆☆☆قبل 4 أشهر

   I booked a two-night stay with my family, mainly so my kids could enjoy the pool. Unfortunately, the experience was disappointing from the very beginning. After completing my booking, I was informed of an additional AED 20 per night parking fee, which wasn’t made clear beforehand. At check-in, I was also charged an extra AED 10 simply because I paid the AED 200 security deposit by card instead of cash, which felt unreasonable. I had booked two interconnected rooms, but both had twin beds instead of a king bed. Although someone came to inspect the issue and promised to return in two minutes, no one ever came back. The room key cards also didn’t activate the electricity, and neither room had a TV remote. Both issues required another trip to reception. The biggest disappointment was the pool. My three-year-old daughter, wearing a float and under my direct supervision, was not allowed into the main pool because of the hotel’s policy. My children were upset and refused to use the kids’ pool. On the second day, however, I saw other young children swimming in the main pool. When I questioned the lifeguard, he told me that children could use the main pool as long as they were supervised by their parents—which was exactly what I had been doing the previous day. This inconsistency completely ruined our first day at the pool. The smoking rules were enforced just as inconsistently. I was told not to smoke beside the pool while other guests were smoking in the same area without being stopped. When I asked for an ashtray, none was provided. Another disappointment was the noise. At 1:00 AM, loud music from the nightclub could clearly be heard in our 7th-floor rooms, making it difficult for my family, especially the children, to sleep. The one person who truly deserves recognition is Kaung from Housekeeping. He quickly arranged our beds, cleaned our rooms perfectly, refilled the empty conditioner without being asked, and promptly brought us an iron and ironing board. Every interaction with him was professional, friendly, and genuinely helpful. He was the only employee who consistently provided the level of hospitality expected from a hotel. At checkout, my AED 200 deposit was returned without issue, and I paid AED 40 for two days of valet parking. Overall, spacious rooms alone cannot make up for hidden charges, inconsistent policies, unresolved room issues, slow service, and poor guest experience. The only highlight of our stay was Kaung from Housekeeping. Without him, this experience would have been even more disappointing.

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4. 

   Waseem AmanUllah

   ★☆☆☆☆قبل 7 أشهر

   I stayed at this hotel for 2 nights, and my experience was mixed. The biggest issue is with the reception staff, especially those handling bookings. They seriously need proper training in customer service and communication. Pricing was inconsistent, I was given one rate on WhatsApp, but upon arrival, I was offered a higher price. Even after showing proof, they refused to honor it, saying the staff member was off duty. There is clearly a lack of coordination and accountability. When I chose to book online instead, the attitude changed, and suddenly they were willing to negotiate. This kind of behavior is unprofessional and frustrating. I also requested a king/queen bed but was given twin beds, which felt intentional. The rooms are average, but there is no proper soundproofing, you can easily hear noise from corridors and nearby rooms, which affects privacy. However, I would like to mention that housekeeping and the security staff were good, polite, and helpful, which is the only positive part of my stay. Overall: Management needs to focus on training their reception team. Other staff were fine, but front desk service needs serious improvement

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5. 

   Prajith Sundaresan

   ★★★★☆قبل 5 أشهر

   I booked a stay at Seven Seas Hotel Dubai for my friends, and they had a pleasant experience. They were happy with the room, which was clean and comfortable. The hotel offers good value for money and is a budget-friendly option for travelers looking for an affordable stay in Dubai. Overall, it was a satisfactory experience, and I would consider booking this hotel again.

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