رسائل الفندق
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CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards and cash • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property • Outside food is not permitted on the premises. Outside beverages will be charged a fee. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
- تذكر رسومًا أو مبلغ تأمين
Mandatory fees
You'll be asked to pay the following charges at the property: • Deposit: KZT 40000 per accommodation, per stay We have included all charges provided to us by the property.
- تذكر رسومًا أو مبلغ تأمين
Optional fees
• Fee for buffet breakfast: approximately KZT 10000 for adults and KZT 5000 for children • Rollaway bed fee: KZT 11000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- تذكر رسومًا أو مبلغ تأمين
Know before you go
• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- تذكر رسومًا أو مبلغ تأمين
Special term for children
Special term for children 1st child up to 11.99 y. will be free of charge sharing parent’s room 2nd child up to 02.99 y. will be free of charge sharing parent’s room 2nd child from 03 till 11.99 y. will be subject to 50% charge of adult rate in double room sharing parent’s room
Children Policy
Children Policy Depending on the hotel's children's policy, children's supplements might be applied and it's not included in the total amount of the reservation. See the terms and conditions when booking.
Important Meal Plan Information
Please note that all meal plan inclusions are applicable for 2 adults only by default. Any additional guests, including extra adults or children, are not included in the meal plan and will be charged separately by the hotel, payable directly at the property. This also applies to any mandatory supplements, such as Christmas or New Year’s Eve gala dinners, which are not included in the displayed rate and must be settled at the hotel.
وردت هذه الرسائل بالإنجليزية ونعرضها كما وردت.
تظهر الرسائل التي تذكر رسومًا لتواريخ إقامتك مرة أخرى قبل الدفع، ويعيد مستند الحجز ذكرها.
