فندق ريتشموند Richmond Hotel

من مراجعات Google

1. 

   Merouann Kassa

   ★★★★★قبل 4 أشهر

   We stayed there 4 times and plan on going again. The hotel is great and the breakfast buffet is always a treat. The location is unbeatable and the staff is amazing (special thanks for Sakine the housemaid that was super sweet and Mert at the reception that was super nice and helpful).

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2. 

   shokoufeh shahidi

   ★★★★★قبل 6 أشهر

   My husband and I stayed at the Richmond Hotel during our trip to Istanbul. I have been to Istanbul three times, and this was by far the best hotel I have stayed in. The staff were incredibly kind, welcoming, and always helpful — especially Harun, who also helped us with a restaurant reservation and remained smiling, friendly, and attentive throughout our entire stay. The rooms were very well equipped and spotless. The location on Istiklal Street was also perfect and very convenient for exploring the city. For my birthday, they even surprised me with a cake and a birthday card that I discovered when I returned to the room, which made our stay even more special. A huge thank you to all the staff at Richmond Hotel for their wonderful hospitality. We highly recommend this hotel!

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3. 

   Sabina Babayeva

   ★☆☆☆☆قبل 4 أشهر

   initially, i was planning to give this hotel 5 stars. the staff were kind, the room was clean, and everything seemed great. but what happened after checkout, along with reading other reviews about this same "trick," made me reconsider my rating. i speak turkish fluently so there’s no way of “misunderstanding”, and when we checked in, the receptionist told us, "these snacks are a compliment from our hotel. the other items in the minibar are charged." naturally, i thanked them and assumed those snack boxes were free. during the checkout i was sleepy so i talked english maybe that’s why they decided that it’s easy to fool me idk? after checkout, the bellboy ran after me and asked me to return to the reception, where another staff member told me that those snack boxes were actually not complimentary and that i had to pay for them. i had to leave for the flight so of course i didn’t confront them at that exact moment. paying for the snacks is not the issue. the real problem is the misleading behavior of the hotel and its staff. if multiple guests have experienced the same situation, it doesn't seem like a misunderstanding anymore. it's a very cheap tactic and completely unacceptable for a 4-star hotel.

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4. 

   Marijana Uzun

   ★★★★★قبل 5 أشهر

   Very warm and very professional approach from the very first contact with the employees there. The hotel has the best location on Istiklal street, its is very clean and well maintained. Our room was perfect and the breakfast was great. I still feel sad that I had to come back to Makedonya. Special thanks to Furkan from reservations,Harun reception,Firat and the older man who cleaned. Hope to be guest there again soon.

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5. 

   Kanza Gul

   ★★★★★قبل 3 أشهر

   Our stay at Richmond Hotel was absolutely amazing. The location is unbeatable, right on Istiklal Street, with the vibrant views, energy, and wonderful atmosphere of the street right outside the hotel. The hotel itself is exceptionally good. Everything was spotlessly clean, the rooms were very nice, cosy, and spacious and the bathrooms were modern, beautifully maintained, and equipped with the latest fittings. The staff deserves a special mention. Everyone, from the front desk managers to the housekeeping team and the breakfast staff was extremely kind, cooperative, and professional. They went above and beyond to make our stay comfortable. They even surprised me with a complimentary cake and a cute card on my birthday during our stay. It was such a sweet and thoughtful gesture and made the occasion even more special. We stayed for six nights, and every single day was extremely comfortable. But the highlight of our stay was their wonderful breakfast. The variety, quality, presentation, and overall spread were simply amazing. It was a grand breakfast with so many delicious options, and we thoroughly enjoyed it every morning. We had a fantastic experience at Richmond Hotel and would love to stay there if we ever go to Istanbul again. I would highly recommend it to anyone looking for a comfortable, clean, well-located hotel on Istiklal Street. Excellent service, great rooms, an amazing location, and an outstanding breakfast. Everything was simply perfect. 10/10 and highly recommended!

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