Praso Residence

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1. 

   Yuna Verse

   ★☆☆☆☆قبل 6 أشهر

   Absolutely unacceptable experience at Praso Residence Ratchada. Never stay here if you care about your health or your family’s safety. Our stay turned into a nightmare due to a severe cockroach infestation throughout the hotel. In the first room, we immediately found cockroaches crawling around. After reporting it, staff moved us to another room, only for us to find even MORE roaches crawling around the sink, bathroom, TV area, and even on the beds. When checking the bedsheets closely, there were visible cockroach droppings all over them. Staff kept denying there was any serious cockroach problem and acted like we were exaggerating, even after we continued finding roaches everywhere. They kept making excuses until we personally showed them all the rooms with visible cockroaches and left them with no way to deny the infestation anymore. We ended up checking THREE different rooms, and every single one had the same infestation problem. At that point it was obvious this was not an isolated issue, but a hotel-wide problem they already knew about. The receptionist was extremely unhelpful and dismissive the entire time. Instead of properly resolving the situation, he repeatedly said we could not receive a full refund even though we only stayed for a couple of hours and never actually slept there for the night. We spent the entire night exhausted and stressed trying to deal with the situation. What made things even worse was their “solution.” The receptionist suggested spraying chemical cockroach spray in the room and told us we could sleep there after only 30 minutes. That is completely unsafe and irresponsible. When we checked the instructions for the spray they were using, it clearly stated the room should have proper ventilation for at least 2–4 hours with open windows. Since the spray was odorless, it is even more dangerous because you cannot tell if harmful chemicals are still in the air. The label also warned users to wear gloves, masks, avoid skin contact, and avoid breathing it in. Yet the receptionist entered the room with the spray canister without any protective equipment whatsoever and expected guests to sleep in that environment shortly after. Completely unacceptable and extremely unprofessional. Only after repeatedly confronting them and showing evidence of the infestation did staff finally admit they had multiple previous reports and incidents involving cockroaches in several rooms. Instead of properly addressing the issue, they simply continue spraying chemicals and placing guests back into contaminated rooms. To add on the area of this hotel was right next to an ally type road which was so loud and noise most of the time! This hotel is dishonest, unsanitary, and unsafe. I would strongly advise anyone traveling with family, children, or anyone concerned about hygiene and health to avoid this place entirely.

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2. 

   Raymundo Atienza

   ★★★★★قبل 7 أشهر

   In my opinion, though this is a 2 star "budget" hotel, the look, feel, and size of the rooms are better than the nearby Avani Ratchada (5 star hotel, mind you) wherein I stayed previously for business. Rooms are newly renovated, and the minimalist design was on point. Location is perfect, as it's near Central Rama 9 and MRT. And downstairs is a nice, bigger than average 7 Eleven Store. The only bad thing is that the housekeeping does not clean the room entriely when you leave for the day - they don't clean the bathrooms and only replaced towels. Overall? Highly recommended, just ignore the bathroom housekeeping issue.

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3. 

   Tay Za

   ★★★★★قبل 5 أشهر

   the rooms were clean, comfortable, and well-maintained. The staff was friendly and always willing to help, making the stay pleasant and hassle-free. Convenient location with easy access to nearby attractions, perfect for a budget-friendly trip.

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4. 

   Htet Lin Phyo

   ★★★★★قبل 7 أشهر

   Rooms are very comfortable and clean. I’ll definitely stay here again.They have free coffees and water.They have cold and warm water to shower.

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5. 

   Yan Makhlouf

   ★★★★☆قبل سنتين

   This is an amazing hotel for the price, the rooms are clean and spacious, the tv is new and high quality, the location is good as well. They have parking for cars and motorcycles. The only reason not a five star is because the fridge has some mold but the rest of the room was clean. I want to apologize for not checking out I forgot, hope the deposit covers it. Thank you Praso Residence staff for a great stay.

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