رسائل الفندق
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CheckIn instructions
• Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards, debit cards, mobile payments, and cash • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay • This property reserves the right to pre-authorize the guest's credit card prior to arrival. • Cashless transactions are available • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
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Mandatory fees
You'll be asked to pay the following charges at the property: • A tax is imposed by the city: AED 20.00 per accommodation, per night We have included all charges provided to us by the property.
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Optional fees
• Fee for buffet breakfast: approximately AED 150 for adults and AED 75 for children • Airport shuttle fee: AED 250 per room • Airport shuttle fee per child: AED 250 (up to 18 years old) • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) • Rollaway bed fee: AED 300.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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ResortFee
The Tourism Dirham Fee of AED 20 per night, per bedroom is applicable when booking guest rooms & suites and will be collected during your stay at the property and is not reflected in the room rate.
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Important Information
The name on the credit card used for the booking should correspond to the guest staying at the property. To guarantee any charges during the stay, including the Tourism Dirham Fee of AED 20 per room per day, the guest must present a valid credit card in their name. The hotel will pre-authorize an amount to cover the charges, and if the billing exceeds this amount, additional authorization will be required. The credit card will only be charged for the actual amount of the bill upon check-out, and any unused pre-authorized amount will be released by the hotel after departure. Extra roll away beds are available in the suites for an additional charge of AED 150 per night. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Know before you go
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
وردت هذه الرسائل بالإنجليزية ونعرضها كما وردت.
تظهر الرسائل التي تذكر رسومًا لتواريخ إقامتك مرة أخرى قبل الدفع، ويعيد مستند الحجز ذكرها.
