Glorious Hotel

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1. 

   Fouad Talidj

   ★★☆☆☆قبل شهرين

   Unfortunately, my stay at Glorious Hotel was quite disappointing. The location is excellent, and the reception staff were professional and helpful. However, the rooms are outdated and need renovation, and the air conditioning was unreliable. Complimentary bottled water was provided only on the first day and was not replenished. The pool policy is also disappointing: free access is only from 1 PM to 4 PM, and you cannot relax on the poolside chairs unless you are swimming. The breakfast was by far the worst part of my stay. The buffet had very little variety and the overall quality of the food was poor. The restaurant staff were unfriendly and very noisy when clearing tables. Although breakfast officially ends at 10 AM, food was already being removed around 9:45 AM, and the lights were even turned off while guests were still eating. It felt extremely unprofessional and as if guests were being rushed out. For a 4-star hotel, I expected much better service and food quality. The location is great, but the breakfast experience and several hotel policies seriously affected my stay. I would not choose this hotel again.

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2. 

   Hrw Gatoula

   ★★★★★قبل 4 أشهر

   Very nice hotel and nice staff. We stayed for 4 days and it was so beautiful. You dont hear anything from the other rooms and its quite. I would definitely go back to stay. The room was clean and the cleaners clean the rooms every day if you want to. There is pool, jacuzzi, sauna and a lot more amenities to enjoy. We didn't use any one them as we were mostly out all day enjoying the good weather. The reception staff is lovely and and kind people. The rooms are not exactly like the photos they re a bit smaller but are not bad either. I will definitely book to go back. The location also is great and you have everything near you. Its good to book in advance just in case there is no availability. Also if you want to wash clothes I'd recommend do it somewhere else and get them delivered there as its a lot more expensive to do your laundry there.

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3. 

   hamdi sabouni

   ★☆☆☆☆قبل 4 أشهر

   This was, without any doubt, the worst hotel experience of my life. The rooms were absolutely disgusting. They were filthy, poorly maintained, and looked like they hadn’t been properly cleaned in a very long time. The bathrooms were revolting, there was dirt everywhere, and the entire hotel felt unhygienic. We were moved from one terrible room to another, yet the second room was hardly any better. The staff were unbelievably rude, dismissive, and completely unprofessional. Instead of helping us, they ignored our complaints and treated us as if we were the problem. Customer service simply did not exist. The owner was even worse. He was aggressive, intimidating, and behaved as though he was above any rules or accountability. Rather than resolving the situation, he refused to cooperate, refused to provide a proper room, and refused to refund our money despite the unacceptable conditions. To make matters even worse, we later experienced a foul sewage smell, and at one point there was no running water, making it impossible to use the toilet, shower, or even brush our teeth. I have photos proving the condition of the rooms and the hotel. This place should be ashamed of the way it treats its guests. I would never stay here again, and I strongly recommend that everyone avoid this hotel at all costs unless you want to waste your money and ruin your trip.

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4. 

   Mehreen Zafar Naqvi

   ★★★★★قبل 3 أشهر

   The rooms were clean in general when we began our stay, we had 3 single beds in our room instead of 1 double and 1 single, we joined them together, on moving one aside there was tissues underneath but we shoved them back under. The room cleaning service was on point we had a clean room with made up beds and new towels every day, the breakfast inclusion was great because we didn’t have to search for the first meal of the day with a young child. The AC cooling was optimal. The pool staff could be more accommodating for an autistic child for head cover but eventually they did let him use it, the changing rooms can be larger and more in number as post swim we had no place to change as the one room was occupied. Just some suggestions. We were provided a plate when we asked for one. There was a kettle, a small fridge and a hairdryer in the room. The plugs are all 2 pin round guys- please get your converters along 😬 Some good and reasonably priced food very near to restaurant

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5. 

   Ömer

   ★☆☆☆☆قبل 5 أشهر

   This was the worst hotel experience I have ever had. The staff were rude, disrespectful, and very unpleasant. The room was disgusting: the beds were filthy, there were blood stains on the walls, the door was broken, and the bathroom was covered in limescale. The entire place felt dirty and poorly maintained. I only stayed in the room for about three hours before booking another hotel because I simply couldn’t stay there any longer. In short, I would rather sleep in a doghouse than spend a Single night in this hotel.

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