فندق فورتشن أتريوم Fortune Atrium Hotel

من مراجعات Google

1. 

   Annie Colada

   ★★★★★قبل 3 أشهر

   I had a wonderful stay at Fortune Atrium Hotel, and I would like to give my sincere thanks to the Reception and Reservation teams, especially kaur for the excellent service and assistance. I reached out to request a cake for my sister’s birthday, and kaur immediately arranged everything for me and generously provided the cake complimentary. What I appreciated most was how he continuously communicated with me through WhatsApp and kept me updated throughout the process to make sure everything was ready for the surprise. His effort and thoughtfulness truly made the celebration more special. Although we celebrated my sister’s birthday a little late and only stayed for one night, we still had a wonderful and memorable experience. I also enjoyed the massage service, and I really appreciated the discount they kindly gave me. The food was also very good. The room was comfortable, clean, and well-maintained, and the staff were all friendly, welcoming, and accommodating. Overall, I truly enjoyed my stay and felt very well taken care of. I would definitely love to come back to Fortune Atrium Hotel again. Thank you so much to the entire team. Your kindness and effort are truly appreciated! ❤️✨ -Room 228

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2. 

   Bala Gangadher Thilak Yerra

   ★☆☆☆☆قبل شهرين

   I would not recommend this hotel for families. Our experience was extremely disappointing and stressful. We were accused of damaging an old LG 43-inch TV and were asked to pay AED 1,000. We believe the damage may have already existed before we checked into the room. We were not shown convincing evidence proving that the TV was undamaged before our stay. The most shocking part is that I now feel every guest should take detailed photos and videos of the entire room and all items immediately upon entering the room, to protect themselves from being held responsible for any pre-existing damage. This experience made us feel uncomfortable and stressed. Instead of enjoying our stay, we had to deal with an unexpected damage claim. Our concern was handled by the manager, Shafiq, but unfortunately, based on our personal experience, we were not satisfied with how the situation was handled. My sincere advice to future guests, especially families: inspect everything carefully and take photos and videos of the room and its belongings immediately when you enter. Based on our experience, we will not be returning and cannot recommend this hotel to families.

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3. 

   Sujith Thomas

   ★★★★★قبل 7 أشهر

   I had an amazing time today at Freddy's, especially with the Indian Premier League vibe adding to the atmosphere. The energy was absolutely brilliant and exciting! Kudos to the entire Freddy’s team for creating such a great experience. A special thanks to Ms. Jacquelyn for her outstanding service—she was incredibly friendly, attentive, and professional throughout. Her exceptional manner truly made my night even more memorable. Highly recommended, and I’ll definitely be coming back!

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4. 

   Yu Anzawa

   ★★★★★قبل 8 أشهر

   Our stay at Fortune Atrium last January was exceptional from start to finish. First, the rooms were absolutely great and incredibly clean, which made coming back to the hotel every day a pleasure. ​I want to extend a massive thank you to Mr. Manoj, the Director of Sales, for his incredible support. He assisted us in every way possible to ensure our stay was smooth, including fulfilling a very large request for breakfast parcels and in a very tight schedule. Even though the hotel hadn't handled a request like that before, he didn't hesitate to make it happen for us. ​Finally, a huge thanks to the entire reception and concierge team. They assisted us every single day with a smile and made sure we had everything we needed. We hope that the current political conflict in the region will be solved soon. Thank you to the whole team for an unforgettable stay. We look forward to return soon insha'allah.

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5. 

   jaouhar dodaive

   ★★★★☆قبل 4 أشهر

   The room was nice and quiet but the hallways are full of smoking smells, and the interaction with the reception lady was dull and robotic and i kinda felt discriminated. I was smiling and saying good afternoon and she didn’t even bother looking at me and smile or reply , just (give me booking, cash or card …etc) And the way she asked me to wait for the room check while i was checking out, was a bit rude. No smiling no cense of customer service.

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