Darkhill Hotel

من مراجعات Google

1. 

   Saifullah Turabi

   ★★★★★قبل 5 أشهر

   Dear Hotel Management, I would like to thank the entire team for making my stay in Istanbul such a wonderful experience. The hotel is beautiful, clean, and very well maintained, and the level of service has been outstanding throughout my stay. I would especially like to recognize Zafer, who is one of the best staff members I have had the pleasure of meeting. His professionalism, kindness, and willingness to help made a real difference to my experience. He consistently went above and beyond to ensure everything was perfect, and his warm attitude reflects very positively on the hotel. The room, facilities, and overall hospitality exceeded my expectations. Thank you for providing such excellent service and creating a welcoming atmosphere for your guests. I highly recommend this hotel and look forward to returning in the future. Best regards Saifullah

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2. 

   LEO GHORBANSSON

   ★★★☆☆قبل 6 أشهر

   I booked the hotel for four days. The location of the hotel is perfect and close to everything (restaurants, tram, metro, shops and Grand Bazaar). There is absolutely nothing to complain about when it comes to the location of the hotel. However, there is a lot to say about the quality and the breakfast. During the four days, the same breakfast was served every day. People smoke on the balcony of the restaurant and even inside the building some guests smoke. The service staff did not change the bed linen at all. I do not know what the rules are in the hotel industry, but the staff was very nice and had a good attitude. Last day I received a breakfast package from the hotel but I don't know if the drink was dated or not?

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3. 

   Hogr Mohammed

   ★★★★★قبل 5 أشهر

   Dear Hotel Management and Staff, I hope this message finds you well. As a guest who recently stayed at your hotel, I would like to express my sincere appreciation and gratitude to your entire team. I was highly impressed by the cleanliness of the facilities, the quality and hygiene of the food, the exceptional level of customer care, and the professionalism and friendliness of your staff. Everything was handled with great attention to detail and to a very high standard. As a small suggestion that could further enhance your excellent service, I would kindly recommend extending the breakfast hours until 10:30 AM. This adjustment would provide guests with greater flexibility and allow them to enjoy a more relaxed morning experience. Thank you once again for your warm hospitality and dedication to guest satisfaction. I truly enjoyed my stay and wish you continued success in the future. Best regards, Hogar Muhammad

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4. 

   Dmitry Popov

   ★★★★★قبل 5 أشهر

   Very friendly and helpful staff at the reception. The rooms were always clean, housekeeping was done every day, and the breakfasts were good as well. Overall, I’m very satisfied with my stay and would definitely recommend this hotel. Also, there is a very nice rooftop restaurant on the top floor with a great view, good food, and excellent hookah.

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5. 

   Sophia Joosten

   ★★★☆☆قبل 6 أشهر

   The service of the staff was incredible, the rooms were super clean and tidy. And the restaurant was very nice also the staff in the rooftop restaurant were super friendly. The location was amazing, that’s why i booked this hotel cause i found the location very nice and centered. The breakfast changes every day so that way it stays interesting which is nice. But the breakfast is often cold and the bread a bit dry, also the pool is cold and there were cockroaches walking around which is absolutely horrendous. We had a room for 4 people but 2 hangars for the coats, and 1 closet for all of us. The light in the room was also very dark, and the window didn’t let in a lot of light. Also the door of the bathroom didn’t close properly so it made a lot of noise trying to close it which made other people in the room wake up. last but not least our look-out of the window was something… (see pictures) Overall it was a nice experience and i wanna thank the staff for being so friendly.

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