Costabella Tropical Beach Hotel

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  CheckIn instructions

  • Extra-person charges may apply and vary depending on property policy • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed • This property accepts credit cards and cash • Cashless transactions are available • Noise-free guestrooms cannot be guaranteed • Safety features at this property include a fire extinguisher, a security system, and a first aid kit • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Additional fees apply to children 10 years old and below for breakfast when sharing existing bedding. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

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  Optional fees

  • Fee for cooked-to-order breakfast: approximately PHP 1000 for adults and PHP 600 for children • Airport shuttle fee: PHP 1500 per vehicle (one-way, maximum occupancy 8) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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  Know before you go

  • Pool access available from 7:00 AM to 9:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. • Cashless payment methods are available for all transactions. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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  Important Information

  Please note that the same credit card used to guarantee your booking along with the cardholder has to be present when checking in / making payment at the hotel. The property reserves the right not to honor any third-party reservations. Should there be a cancellation due to failure to comply with the third-party policy, the hotel will charge a one-night cancellation fee. Children below 12 years old are free of room accommodations. For room package that includes breakfast, children between 5-12 years old are paid extra. It can be added and paid at check-in. Please contact the property directly for further details. Several things in Costabella have changed due to the severe damage of the super typhoon that struck across Visayas but most of you know and love definitely can still be realized. Changed to better existing standards while not forgetting our genuine, warm and caring service. To set your expectations, our The Boardwalk is not available until further notice. It drove us to despair that it was all ruined. There are plans of reconstruction however there is no time period yet. Our neighboring property near the West Wing, has an ongoing construction. Work is done daily from 8:00 AM to 17:00 PM. The West Wing is where our Premiere Deluxe poolside and Seafront Suites are located. We hope you understand that we have no hold over developments of our nearby properties. Please bear with us. We are excited to share that La Marina Restaurant will soon undergo a significant renovation as part of our continued commitment to enhancing your dining experience. These improvements are designed to better serve you and elevate the comfort and ambiance of our facilities. Renovation Schedule July 1, 2025 – November 2025 Please be advised that enhancement works are scheduled between 8:00 AM and 5:00 PM. This is subject to change without prior notice.

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